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Why does this app create an order draft? Apart from that, we are very happy with the application. Thank you
First of all, thank you so much for your review. Your words really made our day.
The Draft Orders API provides the ability to create draft orders with a discount. UFE app uses Shopify draft order to apply the discount for upsell offers.
The draft order status changes to complete when the customer makes payment and completes the checkout.
Also, consider a draft order with an open status as an abandonment order.
Hope you got the point. Thanks again for your kind words.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate.
Best APP to do cross-selling and offers. It has several configurations and we can put it the way we want.
The app works well. I got some issues with the app design on my store. I contacted the support, and their team were really professional and fast in fixing my issues. So great
Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.
If you have further queries please contact us via our in-app chat or at support@helixo.co. We are always happy to help.
- Sarah, Customer Support Advocate.
La aplicación era justo lo que estaba buscando.
La verdad que el servicio de atención al cliente fue algo lento pero toalmente entendible ya que solamente son dos personas. No me importó porque lo tuve de fondo en lo que configuraba otras cosas y además solucionaron mi problema.
This app is amazing. Installation and navigation are very easy to handle. I needed some help with some specific design customisation. They did it straight away for me! AAA Customer Service! Thank you!
Installed the app on a Saturday afternoon. Needed some custom coding to have the design in-line with my website. Within <20 min Sarah helped me to do so. Fantastic service!
great fast service
Thank you for your positive feedback on our fast and efficient service! We greatly appreciate your kind words and are always here to assist you.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Sarah, thank you very much, it helped me with all my problems, it's really kind and patient. This application has been very good for my store. I recommend it to everyone.
Awesome, really appreciate your time to share the feedback ✨
In case of further issues please contact us through our in-app chat or at support@helixo.co.
- Sarah, Customer Support Advocate.
This App is very simple to use and works great. Experienced the best Customer Service from Sarah, very responsive and helpful.
This app and customer service are really amazing! 1000000% recommended you got a lot of different ways to personalize your own funnel which result Perfect!