Anmeldelser (1.097)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 93 % af bedømmelserne er på 5 stjerner
  • 4 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
28. august 2024

good

PITAKA
SAR Hongkong
12 måneder bruger appen
UFE - Upsell Funnel Engine svarede 29. august 2024

Thank you for your 4-star review!

We're glad to hear that you had a good experience with UFE.

Your feedback is important to us, and we're always looking for ways to enhance your experience. If there's anything we can do to make it even better, please let us know. Thanks for choosing UFE!

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

3. oktober 2024

The app works well, and when I have questions or problems, their team is very quick to provide a solution. I really recommend it. I don't give it 5 stars because I think we can always improve no matter what we do, but the system works very well.

Niky Sale
Australien
Cirka 16 timer bruger appen
UFE - Upsell Funnel Engine svarede 5. oktober 2024

Thank you for your thoughtful feedback!

We're glad to hear the app is working well for you and that our team has been quick to assist with any questions or issues.

We appreciate your perspective on continuous improvement and are always striving to make things even better.

If you ever have more suggestions, please don’t hesitate to share them with us!

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

22. maj 2024

This app is user friendly. Special thanks to Nadeem who replied fast and solved my problems promptly!

SPA Supreme
SAR Hongkong
Mere end 3 år bruger appen
UFE - Upsell Funnel Engine svarede 23. maj 2024

Thank you for your wonderful feedback! We're delighted to know you find our app user-friendly.

Your satisfaction is our priority, and it's great to know Nadeem was able to assist you effectively.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

15. marts 2021

Helping me a lot increase AOV. excellent customer support & much user friendly . would recommend it.

teezer
Indien
Mere end 3 år bruger appen
23. august 2021

The app is easy to use and useful. The support team is awesome. The only problem that I had is you can't use 2 discounts at the same time with Shopify Special Discounts. The support team told this issue will be solved in version 3.0

PELS
Tyrkiet
Cirka 3 år bruger appen
UFE - Upsell Funnel Engine svarede 24. august 2021

Thank you so much. We shall take your suggestion into our consideration. It has been already added as a feature request.

In case you need further assistance with our app, please contact us at support@helixo.co or via our in-app chat.

- Sarah, Customer Support Advocate.

Redigeret 24. februar 2021

We are testing UFE as a funnel tool in various applications. It works well and the customer support I received was phenomenal. What couldn't be answered straight away was sent through to developers who assisted almost instantly. Sarah is an asset, she helped me tremendously. Great work keep it up.

Charlotte Rhys UK
Storbritannien
Cirka 3 år bruger appen
2. august 2023

Outstanding customer service for sure. I'm impressed by how the support team always responds quickly to my problems and questions.

Ecopify
USA
Næsten 3 år bruger appen
UFE - Upsell Funnel Engine svarede 3. august 2023

Hi!

Thank you for taking the time to leave us a 4-star review!

We truly appreciate your feedback and are delighted to hear that you find our customer service outstanding.
Providing timely and efficient support is one of our top priorities, and we're glad it has made a positive impression on you.

We always strive for excellence and aim to deliver 5-star experiences to all our customers.
We would love to know how we can make your interactions even better.
If you could kindly share any specific areas where you believe we can improve, we will be more than happy to take your suggestions into account for future interactions.

Your input is invaluable to us as we continuously work to enhance our services and meet the expectations of our valued customers like you.
Thank you again for your feedback and for choosing our services.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

Redigeret 17. juni 2022

The customer service has definitely improved since my last review. Functionality is great, though there is a steep learning curve and it will take a while to understand all the features. I still think its a bit expensive, but it has a few features no other Cross Sell app has.

Kosha Yoga Co
Indien
Mere end 2 år bruger appen
Redigeret 27. november 2020

Has been successful for us. Easy to install and lots of options. Excellent and quick support too which is always very helpful when getting going.

Attack Magazine
Storbritannien
Cirka 2 år bruger appen
15. september 2021

sometimes all your funnels may disappear but don't worry, they'll reappear. :) just log back in. chat support suer helpful in the middle of the night while working on my store. :)

Waggitude
USA
Næsten 2 år bruger appen
UFE - Upsell Funnel Engine svarede 15. september 2021

Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sreeshankar, Customer Support Advocate