Calificación general
4,8
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
21 de febrero de 2024

I just had a small question, I contact support and Glen was super helpful , even he made a google meeting with me sharing the screen , this is not an usual thing that most support team i deal with do.

5* support

regarding the app its doing everything I need it to do and its simple to use, you just need to play arround a little bit and we can configure it easely

VelvetX
Portugal
14 días usando la aplicación
UFE - Upsell Funnel Engine respondió 22 de febrero de 2024

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that the Customer service agent could assist you promptly and effectively. Providing exceptional support is always our top priority, and we're glad to know that the Customer service agent went above and beyond to ensure your satisfaction, even going as far as setting up a Google meeting to assist you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

15 de marzo de 2024

Great Customer Service once 1 is around. Lishana was very helpful and patience. Would love to grow my shopify with it since it is free for newer shops. Really useful app!

DoLaMy
Estados Unidos
20 días usando la aplicación
UFE - Upsell Funnel Engine respondió 23 de marzo de 2024

We're delighted to hear about your positive experience with our customer service! Thank you for recognizing Lishana's helpfulness and patience. We're glad to know that you find our app useful for growing your Shopify store, especially with its free plan.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

26 de enero de 2024

First time user of the app UFE , i was a bit nervous as i didn't know how it worked but fortunately Tinu rescued me, she was very patient, extremely professional and friendly.
All my questions were answered and very quickly. I happy to know that we can reach the assistance anytime and they will be there for us.

Well done for the customer service and thanks again to Tinu.

Breakcup
Francia
30 días usando la aplicación
UFE - Upsell Funnel Engine respondió 27 de enero de 2024

Thank you so much for taking the time to share your positive experience with our customer service team! We are thrilled to hear that our agent was able to assist you effectively and make your first experience with UFE a positive one.

Our team takes pride in providing excellent customer service, and we're delighted to know that you found our representative to be patient, professional, and friendly. It's wonderful to hear that your questions were answered quickly and that you feel confident in reaching out to us anytime you need assistance.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

Helixo Support Team

5 de abril de 2024

Quick and competent support, I like the App because it's simple and easy to use.

PurcPure Hair
Alemania
8 meses usando la aplicación
UFE - Upsell Funnel Engine respondió 10 de abril de 2024

Thank you for taking the time to share your thoughts with us! We're thrilled to hear that you've had a positive experience with our app and that you find it simple and easy to use.

Providing quick and competent support is a top priority for us, and we're delighted to hear that our efforts have met your expectations. Your satisfaction is what drives us to continuously improve and enhance our services.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


4 de marzo de 2024

Great support from the team to find a workaround in working with multiple discount codes. Always quick to respond and thinking along to get better results from the app.

TraumaPet Nederland
Países Bajos
15 días usando la aplicación
UFE - Upsell Funnel Engine respondió 5 de marzo de 2024

We're honored by your positive feedback! It's wonderful to know our support has made a positive impact.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

10 de enero de 2024

Glen was very helpful in repositioning the widget to show where I wanted it. I've already had customers make purchases using the volume discount feature. Would highly recommend!

ElevenLabs - Plant Based Nutrition
Australia
3 meses usando la aplicación
UFE - Upsell Funnel Engine respondió 12 de enero de 2024

Thank you for taking the time to share your positive experience!

We appreciate your positive review and are glad to hear about your successful experiences and that you're happy with our customer service!

Your recommendation means a lot to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

24 de enero de 2024

I recommend this application, it has excellent support. Thanks to Athira from Helixo, who kept helping me constantly step by step to install the application and make my first funnels.

Vidorra
Estados Unidos
2 meses usando la aplicación
UFE - Upsell Funnel Engine respondió 25 de enero de 2024

Thank you so much for your kind words and positive review! We’re thrilled to hear that you had a great experience with our application and that our customer service agent provided excellent support throughout the installation process and creating your first funnels.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

Helixo Support Team

16 de enero de 2024

amazin sup team , i got so confused issue about the upsell cart page and they try to fix it with 3 members of sup team so , amazing app amazin team amazing experiance

AstroMist
Japón
5 meses usando la aplicación
UFE - Upsell Funnel Engine respondió 17 de enero de 2024

Thank you for your glowing review!

We're thrilled that you find our app fantastic, and it's wonderful to hear that our customer service went above and beyond for you.

Your satisfaction is our priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


Helixo Support Team

19 de enero de 2024

Great app, great customer service! Excited to use and hopefully upsell some products!!

Mufaluf
Nueva Zelanda
Alrededor de 1 mes usando la aplicación
UFE - Upsell Funnel Engine respondió 20 de enero de 2024

We're delighted to receive your kind words about our app and customer service!

Your enthusiasm is truly appreciated.

Best of luck with your product upselling efforts – we're here to assist you every step of the way.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


Helixo Support Team

8 de febrero de 2024

Excellent support service, really go above an beyond.

Everest Labs
Australia
Alrededor de 1 año usando la aplicación
UFE - Upsell Funnel Engine respondió 9 de febrero de 2024

Thank you so much for your kind words!

We strive to provide exceptional support and it means a lot to us to hear that you feel we've gone above and beyond. Your satisfaction is our priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team