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I love this app, it is very usefull and the customer support is friendly and helpful! Would definately recommend this to anyone who is looking for a professional way of adding upsells to their shop.
Wow! That review made our day! 👌🥰 Appreciate your feedback and thanks for sharing it. 🙏
In case of further issues please contact us through our in-app chat or at support@helixo.co
- Sarah, Customer Support Advocate
Eine lächerliche App! Habe die App lediglich installiert und nie genutzt. Nun, nach 12 Monaten, erhalte Ich eine Abrechnung für die letzten 12 Monate über 200USD für eine nie genutzte App.
Sorry for the inconvenience caused. Our team has issued a refund of $171.91 USD.
While checking we were able to find that you have not made any revenue from our app.
We do guarantee a refund from our side in case our app didn't work out for you.
Hope you have received the refund. Do contact us if you need further assistance.
You can contact us via our in-app chat or at support@helixo.co
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Wir entschuldigen uns für die entstandenen Unannehmlichkeiten. Unser Team hat eine Rückerstattung von $ 171.91 USD ausgestellt.
Bei der Überprüfung konnten wir feststellen, dass Sie mit unserer App keine Einnahmen erzielt haben.
Wir garantieren eine Rückerstattung von unserer Seite, falls unsere App für Sie nicht funktioniert hat.
Ich hoffe, Sie haben die Rückerstattung erhalten. Kontaktieren Sie uns, wenn Sie weitere Hilfe benötigen.
Sie können uns über unseren In-App-Chat oder unter support@helixo.co
- Sreeshankar, Customer support Advocate.
The Costumer Service of this app is very helpful. Especially Athira she solved the problem so quick. Thank you very much.
We are grateful that you took the time out to leave us a review. Your review made my day. Your feedback helps us to improve service for everyone
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Athira, Customer Support Advocate.
I just got this app and it's everything i was looking for. I also needed help and the lovely lady behind the chat was very warm. friendly and fixed my issue within minutes. Thanks so much
Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.
If you have further queries please contact us via our in-app chat or at support@helixo.co. We are always happy to help.
- Sarah, Customer Support Advocate.
Hace mucho que la utilizo y está genial, pero estaría bien poner la App entera en Español. La atención al cliente genial, muy satisfecho.
¡Muchas gracias por compartir tus comentarios! 🎉 Seguramente implementaremos la traducción al español en las futuras actualizaciones ✌️
- Sarah, Helixo 👩🦰
Great app - and the support is excellence. Very fast and solution-oriented. Can definitely recommend testing it out.
Hi! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
The customer support responds very quickly and is very helpful in finding suitable solutions. Keep it up!
Richcarde is great. Love this app so much. Increases AOV and the layout is amazing and easy to use. Support is always there too.
We are so happy that you had a wonderful time with us! We value your positive review and look forward to assisting you.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
-Helixo Support Team
The Best app! thanks. The app helps with the store and guiding customer with beautiful design and options
Thank you so much for leaving your great experience with our app. We are glad to see satisfied merchants like you.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate.
assistenza eccezionale. Glen è stato super disponibile e veramente professionale. Il servizio è eccellente.
Siamo entusiasti di sapere della tua eccezionale esperienza! Il nostro team è dedicato a fornire un'assistenza di prim'ordine e siamo lieti che tu abbia trovato il nostro servizio eccellente.
In caso di ulteriori domande, contattaci all'indirizzo support@helixo.co o tramite la nostra chat in-app. Siamo sempre felici di aiutarti.
- Team di supporto Helixo