Calificación general
4,8
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
7 de septiembre de 2023

The support team at UFE is great. Very responsive and helpful. They take the time to understand a problem and tell you how to solve it.

Disguise The Surprise
Estados Unidos
10 meses usando la aplicación
UFE - Upsell Funnel Engine respondió 8 de septiembre de 2023

We're delighted to hear that you had such a positive experience with our support team at UFE! Providing excellent customer service is a top priority for us, and we're thrilled to know that our team was responsive, helpful, and attentive to your needs.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2 de octubre de 2023

Highly recommend this app if you're looking to create upsell moments like adding bundles discounts, pop-up reminders, volume discounts, etc.

I was originally looking for an app to do bundle discounts, but did not know that shopify had so many restrictions on stacking discount codes and the whole experience was frankly quite confusing. Fortunately, the support for this app is incredible. They were able to walk me through everything I needed to do to get the widget looking and working exactly as I wanted.

I've spoken to multiple support staff and they were all lovely, but I would like to specially shout out Lishana, who truly went above and beyond in helping me with my many questions and requests.

Thank you to the team for this wonderful and flexible app! They have a free trial so definitely check it out if you're interested!

Lunoji
Singapur
7 días usando la aplicación
UFE - Upsell Funnel Engine respondió 5 de octubre de 2023

Thank you so much for your kind words and recommendation! We're thrilled to hear that our app has been helpful in creating upsell opportunities and addressing your needs.

Our support team is dedicated to providing excellent assistance, and we're glad to know you had a positive experience with Lishana.

Your feedback means a lot to us, and we appreciate your cooperation.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

18 de octubre de 2023

The support team is very helpful and patient with our concerns.
The app is exactly what we need for our store upsells and cross-sells requirements.

simplysheds.au
Australia
3 meses usando la aplicación
UFE - Upsell Funnel Engine respondió 19 de octubre de 2023

We greatly appreciate your kind words! Our support team is dedicated to assisting you with any concerns you may have, and your feedback is truly motivating.

We're delighted to hear that our app aligns perfectly with your store's upsell and cross-sell needs.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

11 de mayo de 2023

It is easy to use and has almost everything one needs EXCEPT languages.
You can only use it in one language. If your website is multi-language then don't get this app.

Havroc
Suiza
Alrededor de 1 año usando la aplicación
UFE - Upsell Funnel Engine respondió 11 de mayo de 2023

Thank you for sharing your feedback with us regarding our app. We truly appreciate your input as it helps us improve our services to better meet the needs of our diverse user base.

We understand that language support is crucial, especially for multi-language websites, and we apologize for any inconvenience this may have caused you. We are constantly working to enhance our app's capabilities, and expanding language support is one of our top priorities.

We assure you that we are committed to improving our app to meet the diverse requirements of our customers and truly value your feedback. We appreciate your ongoing support and look forward to better serving you in the future.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

13 de diciembre de 2023

I would not reccomend this app. You wanna know why? not everyone likes to straight away take a subcribtion without knowing if you like their product + service. To remove the watermark they want you to take a subcribtion first. Sorry but i find that a bad service, why? Many competitors give free trials or they ask nothing to take the watermark away.

Noubel
Países Bajos
7 minutos usando la aplicación
UFE - Upsell Funnel Engine respondió 15 de diciembre de 2023

Hi, I want to clarify that we do offer a 7-day free trial to all our customers, allowing them to assess the app and determine if it aligns with their expectations.
During this trial period, users won't be charged, providing an opportunity to explore the app without financial commitment.

If, after the trial, users decide not to continue with a subscription, they can remove our app from their Shopify store or switch to the free plan before the trial ends.

For a clearer understanding of our pricing, please refer to our pricing article.
https://helpdesk.helixo.co/pricing-billing

I also want to extend our flexibility by offering up to a 30-day free trial if you need more time to explore our app.

Once again, I appreciate your feedback on the Shopify app store, and I want to sincerely apologize for any inconvenience you may have experienced.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Tinu, Customer Support Lead at Helixo

23 de septiembre de 2023

Great Service. Quick Response. Best one so far!

Hyphen
Estados Unidos
Alrededor de 2 años usando la aplicación
UFE - Upsell Funnel Engine respondió 25 de septiembre de 2023

Thank you so much for your kind words! We're pleased to hear that you're satisfied with our service and appreciate your feedback. We're here to provide you with the best experience possible, and we're always ready to assist you whenever you need us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


11 de julio de 2023

This is one of the only upselling app that seems to have thought of everything!!

They have been a great help in solving issues I was experiencing, and answering any questions I have about the app / potential customisation.

The only thing I would recommend they add is an upselling widget that is triggered based certain products added to the cart and offers discount based on cart value of those particular products.

Craft 360
Australia
20 días usando la aplicación
UFE - Upsell Funnel Engine respondió 13 de julio de 2023

Thank you for your review!

We're thrilled to hear that our upselling app has been helpful in solving your issues and addressing your questions about customization. We appreciate your feedback and suggestion.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

14 de marzo de 2024

Great App

obsiusfb
RAE de Hong Kong (China)
28 minutos usando la aplicación
UFE - Upsell Funnel Engine respondió 15 de marzo de 2024

We're delighted to hear that you think our app is great! Your satisfaction is our priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


17 de julio de 2023

I have tried about 4 or 5 different apps and I can say that in design, value for money, features and/or functionalities this app has been the best. The other apps I tried had a very poor design, and/or their rates were very confusing. This app has a clean, beautiful design, and is easy to configure.

Cleermoz
Estados Unidos
Alrededor de 1 mes usando la aplicación
UFE - Upsell Funnel Engine respondió 18 de julio de 2023

Thank you for your feedback and kind words about our app!

We are thrilled to hear that you have found our app to be the best among the ones you have tried. We take great pride in providing a clean and beautiful design, along with valuable features and functionalities.

It's always our goal to offer a user-friendly and intuitive configuration process, ensuring that you can easily set up and customize the app according to your needs.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

7 de julio de 2023

This is a very user-friendly app and the app developers have a very quick response time. Some of their features were not compatible with our website and they made code updates and recommendations that quickly fixed the issue. I highly recommend this app.

Dr. Bronner's
Estados Unidos
Alrededor de 1 mes usando la aplicación
UFE - Upsell Funnel Engine respondió 7 de julio de 2023

Thank you for your fantastic review! We're delighted to hear that our app has provided a user-friendly experience for you. We understand the importance of simplicity and ease of use, and we're glad to know that our app has met your expectations in that regard.

Our team is committed to providing a seamless experience, and we appreciate your positive feedback.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team