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Fantastic app. Loads quickly, easy to use and their support is second to none. Highly recommend installing this app.
Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that you find it easy to use and that our support team was able to provide excellent service to you.
We strive to provide our users with the best possible experience, and your feedback reinforces that we're on the right track
Thanks again for your recommendation, and we look forward to serving you in the future!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Love this app so far! I added this app last week and my experience has been great thus far. The interface is easy to navigate which makes it easy to build funnels and adjust formatting to meet the needs of your store. I was able to quickly create a funnel and add it to my website within 1 hour. Additionally, the customer service has been great. I reached for guidance on a few edits and the team responded quickly and addressed all of my needs. Highly recommended!
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you're loving our app and that it has been a great experience for you so far.
Providing excellent customer service is also one of our top priorities, so we're delighted to hear that our team was able to promptly assist you and address all of your needs. We strive to be responsive and helpful, ensuring that you have a smooth and enjoyable experience using our app.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Awesome service, you can even use this on Shogun page builder. Simply enter this code in the HTML and ufe-custom-upsell in the UFE widget
Complete garbage and customer service is even worse, Liquid errors waited days and were never fixed had to fix the errors after removing the app myself.
Hi Jamie, Normally, "Liquid error: Could not find asset snippets/ufe-offer.liquid" is happening when removing the ufe-offer.liquid file before removing the code snippet from the theme.liquid file.
That is, following step 2 before step 1 in the tutorial given for uninstalling UFE 2.0 completely.
And we are extremely sorry for the delay on our part to remove the residual codes of UFE for you.
Actually, you haven't given us the staff permission initially.
And unfortunately, we got the permission when we were offline.
That's why the delay happened.
Really sorry for the delay.
Surely, we will keep it in mind for future interactions.
Also, it would be great if you could share some light on what we can do from our side to make a 5- star experience for you.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
I have just started using the APP, The Customer support team was excellent in guiding me through the set up of the first funnel.
Really good app, the team a very customer based and always there to rectify if any issues arise. Easy to use. Recommended
Thank you so much for your feedback 🥰 We are happy to help merchants like you. Cheers 🎉
- Sarah, Helixo 👩🦰
Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great
First of all, Thank you so much for your review. It means a lot to us
I know the minimum 100-words limitation of the review will be a burden in your tight business schedule.
Anyway, really thankful for your time.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate.
This app is great. V2.0 is even better than I Thought it was going to be. The funnel setup is easy, and it works! Thanks you!
We are glad to hear that from merchants like you 🥰. Thank you so much for sharing your experience 🙏
- Sarah, Helixo 👩🦰
If you're looking for a flexible and easy-to-use discount app. UFE2.0 is one of the best you'll find. Different kinds of discount offers that can be placed in different areas of your site. The interface is clean and easy to understand. But the best part is: the customer service is excellent and very responsive!
Awesome 🎉 Thank you so much for sharing you experience with our small big app 🥰. We love it
- Sarah, Helixo 👩🦰
Its working nice and the 2 people on support are really kind. Hopefully it will perform even better, I already recomended to my colleagues.
We are really happy to help merchants like you! 🥰 Thank you so much for sharing your feedback 🙏
- Sarah, Helixo 👩🦰