UFE Cross Sell & Upsell Bundle , 1 011 avis
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In fashion industry, we really need to give more upsell products, I used UFE to offer my customers with bundles on online stitching with different designs, its working well. The support is too good. they responded very fast.
I have tested some other apps, and found this to be really useful by the designs and functions.
All the best to the team behind UFE.
I use this for volume discounts and it looks and works fantastic! I've asked for some custom coding and they were able to promptly accommodate. Quick customer support. This makes up 90% of my sales. Happy to recommend it.
Gli sviluppatori fanno tutto il possibile per aiutarti, anche a volta per problemi non relativi completamente all'app. Approvati al 100%!
Grazie per aver condiviso il tuo feedback sulla nostra app.
Lo condivideremo con tutto il nostro staff per motivarli a continuare il loro eccellente lavoro.
In caso di ulteriori domande, contattaci all'indirizzo support@helixo.co o tramite la nostra chat in-app. Siamo sempre felici di aiutarti.
- Athira, difensore dell'assistenza clienti.
Good app. Well designed, easy to set up, easy to interpret the results, and helpful and friendly customer service.
It looks like this app is having an outage. I can't get in touch with support. Customers have started to report they can no longer get to checkout. They are getting stuck on a never ending spinning wheel page which seems to be caused by this app. Very frustrating as we've seen a massive drop in conversion rate. Shopify support has now twice confirmed that all systems on their end are working properly. We have not had any other additions / apps that could cause this
The issue occurred due to a misconfiguration in the app settings, which we have resolved by changing the settings for you
Hi Julian,
We apologize for any inconvenience caused by our app and want to extend our sincerest apologies. After investigation, it was noticed that the "go-to cart" button function was set to "continue shopping", resulting in a functional conflict. To resolve this issue, our team has modified the button action to "go to cart", leading to the successful functioning of the popup button.
Typically, when a customer clicks on the "Go to cart" button, they are directed to the cart page. However, in this particular case, the button was set to "Continue shopping," causing a functionality conflict that prevented the customer from being redirected to the cart page.
We appreciate your understanding and patience as we worked to resolve this issue. Our priority is to provide the best possible experience for our customers, and your feedback helps us to improve our services.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I used many apps before, this is the best one i've ever used. I really love it because it work smoothly, nice display, easy to use, especially they got nice supporters, they're really fast. Amazing. You should try it guys, actually!
This is a very useful app. i recommend it. thank you for this app and the customer support is very friendly and well-organized
Great app, many features to use. I have never had experience with such a good support team. Amazingly done, thank you Sarah! Helped me out a lot and made sure I had everything I needed.
Thank you so much for your valuable review 🤩 always happy to help you :)
In case of further issues please contact us through our in-app chat or at support@helixo.co
- Sarah, Customer Support Advocate
Really helpful. I use this app in my new store. It really helps to keep my customers shop more items from my website.
Great app and support, thanks a lot
Thank you for your kind words! We're thrilled that you love our app and have found it useful. Our team is always here to provide support when you need it.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team