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Super fast response from Athira & team. They were so helpful in helping me troubleshoot my funnel which wasn't appearing on my site because of website theme changes. Great app to have on the website!
We thank you for giving us a 5-star rating.
We are pleased to learn that you loved using our app.
Your review made our day. Our entire team puts a lot of effort into keeping our clients happy.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Athira, Customer Support Advocate.
Just installed the app and had the first conversions. The support is great, needed some changes in the theme that they helped me with. They even suggest some changes to the design and provided me with the css to add to the widgets. Overall very satisfied so far!
Thank you so much for leaving us such a great review. Your words inspire us to keep up the hustle. We are always here to help you if you come across any more requirements or issues.
Please contact us at support@helixo.co or via our in-app chat.
-Sarah, Customer Support Advocate
Eine klasse App benutze ich schon sehr lange und kann nichts schlechtes oder negatives drüber sagen. Viele Dank
Vielen Dank, dass Sie Ihre Erfahrungen mit uns geteilt haben. Wir wissen Ihr Geschäft wirklich zu schätzen.
Bei weiteren Fragen kontaktieren Sie uns bitte unter support@helixo.co oder über unseren In-App-Chat. Wir helfen Ihnen gerne weiter.
-Helixo Support-Team
brilliant plug-in, easy to use, functional and helpful chat agents that are definitely NOT bots! :) 5*
Not really! I am human.. Thank you so much taking time to share your feedback 🥰 I am glad that I could help you 🙏
- Sarah, Helixo 👩🦰
I'm really satisfied with all the features this app offers , every time we're struggling the staff is always there ready to assist us within a matter of minutes in any way possible which was my case in many occasions. What I like the most is the tutorials they've created which explain and advice us on how to effectively use the different features their app is offering to maximize our ROI , we can easily track how our funnels are doing and even A/B test them effortlessly . I totally recommend them as you won't be disappointed , as i am .
Hi, Thank you very much for sharing your experience with us.
I’m really proud that we were able to meet your high expectations! Thank you for taking the time to share your opinion about our customer service team and helpdesk articles.
It’s such a pleasure to have customers like you.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
-Helixo Support Team
Good App! Having the best customer service experience with Sarah! She helps me solve a lot of problem on the app that doesn't compatible with my shopify theme! All the Best!
Thank you so much for such a great review. Your words really inspire us to keep going. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate.
Have just uploaded this App and am really impressed. Had a few questions of which were answered immediately via Chat and I was ready to go with up-sells in place literally in minutes. Very impressed. Thank you
Great app, good support. It is clean and easy to use. I can generate more revenue with this app. Moreover, it has many features to choose.
Amazing customer service from the team. Tweaked the code on my theme so it fitted my needs. All so quick especially on a Saturday.
You are looking for a bundle creator and up-seller. Dont waste your time just download UFE Cross Sell and Upsell funnel. It will do everything you need.
Shout out to Sarah in your customer support team! - Amazing customer service
Its alright. Bit of playing around and you can get it looking ok. Then discovered that it doesn't work on mobiles phones or tablets. Helpdesk messaged me a couple of times suggesting trying different phones & browsers, and when that didnt work just stopped talking to me! Seeing as 90% of my shop traffic is from mobiles I think ill delete
UPDATE: The Help team got back to me following my review and managed to make some adjustments to get it up and working. Happy with the result.