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This app is very easy to use. The client support is excellent. Thank you Sarah to helped me for all the questions that I had.
support is really fast and professional. I like it! U can start with the free plan and discover all u need.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone
In case of further quercontact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
Amazing support team and the app is really good as well. Very modern and easy to use. I've been using it for some time now without any dramas.
Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.
If in need of further help please contact us via our in-app chat at support@helixo.co
We are always happy to help.
- Sreeshankar, Customer Support Advocate
Love the app, and the support is great. Volume/Quantity Break builder is nice. However, the Upsell Tool is lacking some features, unfortunately.
While the Upsell tool is clean, it really lacks the space to add more product details that many store owners need to describe the benefits to shoppers of upgrading from a lower-tiered product, especially if they are selling higher ticket items in their upsell.
I'm using One Click Upsell (OCU) by Zipify for my upsell and cross-sell funnels. In the Product Upsell builder, after the initial offer, it has TWO additional content boxes with Headline, Image and Text boxes, as well as an additional checkout button and timer at the bottom of the page.
Until UFE adds similar features to its Upsell Builder and you are selling higher-priced items, you will want to stick with something else like OCU.
Please build this UFE so I can move everything over :)
Thanks for the honest feedback. We’ll consider your suggestions to improve in the areas you mentioned to improve our products and services.
Also, I want you to inform that we have the option to add custom descriptions and timers. I have already informed this via our chat application.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
-Helixo Support Team
Do not use this app! I had an issue with the pop 4 times, then issue with the in page, and an issue removing app. If one of your variation sell out the app will cause your product page to go black and customers will not be able to purchase any variation from that product page. This app have no tutorials state, they are preparing. So, little to no direction other than a person in the chat on Indian time. I would not recommend this app.
The tool is easy to use and extremely powerful. It has so many features in the one app so I recommend just downloading this app. Their customer service is very responsive and helpful. They have also given me some tips about how I can improve my store.
UPDATE:
After weeks of communication, i still cant use the app since its buggy in so many ways. Its estonishing that they release the app before fixing all the bugs. Big time waste on my side. If everything is fixed its good but it seems that this still will take a while.
First review
Amazing App, Amazing Team! I was searching quite a while for such an app. The Support is constantly in the Chat with me and the team is implementing requests as well as improving the app. If they Continue Like this it will be the best Upsell App out there in a really short time! Definitely recommended - Best support ever! Give it a go!
Thank you so much! Glad you liked our app upsell funnel engine, and support we are offering. We are commited you help you 💪🏻 Happy earning with UFE 🤑
El servicio de asistencia ha sido bastante pésimo. Después de esperar varios dias y hablar con 4 asistentes diferentes no han podido darme una solución. Cada asistente me ha dado informaciones distintas, me han enviado tutoriales a seguir para después decirme que no era posible hacerlo... un desastre. No lo recomiendo
The issue emerged because custom-built pages are incompatible with UFE.
Pedimos disculpas por cualquier inconveniente que pueda haber experimentado mientras buscaba ayuda de nuestro equipo de soporte.
Después de revisar el asunto, identificamos que el tutorial que proporcionamos estaba destinado específicamente a todas las páginas excepto a las páginas personalizadas de Shopify, lo que puede haber causado confusión. Además, lamentamos cualquier falta de comunicación o falta de claridad que pueda haber ocurrido durante nuestra interacción con usted.
Además, entendemos que hubo un retraso en nuestra respuesta debido a la necesidad de colaboración y permiso para investigar el problema, y nos disculpamos por cualquier frustración que esto pueda haber causado. Posteriormente, nuestro equipo descubrió que la URL de la página que proporcionó era una página personalizada que podría no ser compatible con UFE.
Agradecemos sus comentarios y nos gustaría informarle que la integración con páginas personalizadas ya se encuentra en nuestra solicitud de función y definitivamente la consideraremos en nuestras próximas actualizaciones. Esperamos que esto proporcione una mejor experiencia para usted y otros clientes en el futuro.
En caso de consultas adicionales, contáctenos en support@helixo.co o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle.
- Equipo de soporte de Helixo
I've been searching for the perfect UPsell app on Shopify and I've finally found one that does what I need! Thanks and I hope I generate more than 50 orders a month so I can give you some money!
Thanks a lot for such a great review. We really appreciate you taking the time to share your thoughts on our app. We hope your business booms as well and wish you all the very best with your business.
If you need any assistance in the future please contact us at support@helixo.co or via our in-app chat.
-Sarah, Customer Support Advocate.
best app so far! For any begginer this app is the best! Cheap and great support! I highly recommend it to anyone
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to hearing you again in the future!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate.