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The app works well, and when I have questions or problems, their team is very quick to provide a solution. I really recommend it. I don't give it 5 stars because I think we can always improve no matter what we do, but the system works very well.
Thank you for your thoughtful feedback!
We're glad to hear the app is working well for you and that our team has been quick to assist with any questions or issues.
We appreciate your perspective on continuous improvement and are always striving to make things even better.
If you ever have more suggestions, please don’t hesitate to share them with us!
In case of further queries please contact us at support@helixo.co or via our in-app chat.
We are always happy to help you.
- Helixo Support Team
good
Thank you for your 4-star review!
We're glad to hear that you had a good experience with UFE.
Your feedback is important to us, and we're always looking for ways to enhance your experience. If there's anything we can do to make it even better, please let us know. Thanks for choosing UFE!
In case of further queries please contact us at support@helixo.co or via our in-app chat.
We are always happy to help you.
- Helixo Support Team
This app is user friendly. Special thanks to Nadeem who replied fast and solved my problems promptly!
Thank you for your wonderful feedback! We're delighted to know you find our app user-friendly.
Your satisfaction is our priority, and it's great to know Nadeem was able to assist you effectively.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
good en quick service
Thank you for the 4-star review!
We're delighted to know that you experienced good and quick service.
Your feedback means a lot to us. If there's anything specific you think we can improve to make it a 5-star experience next time. please feel free to share. We appreciate your support!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I recommend this app for creating uppsells. It is a bit more complex compared to other apps, but the live chat feature was helpful.
Thank you so much for taking the time to share your feedback and for giving our app a 4-star rating!
We're thrilled to hear that you found our live chat feature helpful in navigating the complexities of our app.
We understand that our tool may be a bit more advanced, but we're committed to providing robust features that help you create effective upsells for your business.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Helping me a lot increase AOV. excellent customer support & much user friendly . would recommend it.
The app is easy to use and useful. The support team is awesome. The only problem that I had is you can't use 2 discounts at the same time with Shopify Special Discounts. The support team told this issue will be solved in version 3.0
Thank you so much. We shall take your suggestion into our consideration. It has been already added as a feature request.
In case you need further assistance with our app, please contact us at support@helixo.co or via our in-app chat.
- Sarah, Customer Support Advocate.
We are testing UFE as a funnel tool in various applications. It works well and the customer support I received was phenomenal. What couldn't be answered straight away was sent through to developers who assisted almost instantly. Sarah is an asset, she helped me tremendously. Great work keep it up.
Outstanding customer service for sure. I'm impressed by how the support team always responds quickly to my problems and questions.
Hi!
Thank you for taking the time to leave us a 4-star review!
We truly appreciate your feedback and are delighted to hear that you find our customer service outstanding.
Providing timely and efficient support is one of our top priorities, and we're glad it has made a positive impression on you.
We always strive for excellence and aim to deliver 5-star experiences to all our customers.
We would love to know how we can make your interactions even better.
If you could kindly share any specific areas where you believe we can improve, we will be more than happy to take your suggestions into account for future interactions.
Your input is invaluable to us as we continuously work to enhance our services and meet the expectations of our valued customers like you.
Thank you again for your feedback and for choosing our services.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
The customer service has definitely improved since my last review. Functionality is great, though there is a steep learning curve and it will take a while to understand all the features. I still think its a bit expensive, but it has a few features no other Cross Sell app has.