리뷰 (1,029)

전체 평점
4.8
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2021년 5월 18일

I started using this app yesterday and I like it! Great support. They helped me to solve a problem very fast I'll upgrade my plan soon :)

myAGG
이탈리아
앱 사용 기간 1년 초과
답글 UFE - Upsell Funnel Engine개 2021년 6월 8일

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

2020년 10월 1일

The app is not perfect but the customer service is. Thanks to Sarah for helping and responding quickly to how I can set up my first upsell funnel.

Beauty Closet SG
싱가포르
앱 사용 기간 1년 초과
2020년 2월 19일

I am using this app which is very good.
I also get along well with the support service.
Thank you.

Olena Green
이탈리아
앱 사용 기간 1년 초과
2021년 8월 8일

There are still features need to be upgraded with their app. But definitely, their customer service is awesome. They won't leave you empty handed, they will help you until your issue is resolved. Amazing!

The Trainer's Pouch
오스트레일리아
앱 사용 기간 1년 초과
답글 UFE - Upsell Funnel Engine개 2021년 8월 8일

Thank you so much for your kind words. We shall strive to improve our services for you. Thanks again for your support.

If you stumble across any more issues please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Sreeshankar, Customer Support Advocate.

2021년 10월 15일

There are some functions that don't perform exactly the way I want it to, but for a cross/upsell app it does the job. Support is also very prompt and tries their best to help resolve my issues or find an alternate way to achieve what I want. Appreciate the effort and service they provide.

WeBarre Pte Ltd
싱가포르
앱 사용 기간 대략 1년
답글 UFE - Upsell Funnel Engine개 2021년 10월 15일

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

- Sreeshankar, Customer Support Advocate.

2020년 8월 5일에 편집됨

very responsive customer service, working hard to fix some issues encountered, looking forward to making full use of the app, it's very easy to use and it fits our needs.

Purple Ants Chocolatier l Freshly Made Craft Chocolates
필리핀
앱 사용 기간 대략 1년
2021년 11월 1일에 편집됨

Good experience so far! It works just as I need, lots of flexibility and support fixed recent issues I had quickly. It has a lot to offer and I feel I can maximize it even more as time goes on. Nice to have a free structure out of the gate though.

Belly and Bag
미국
앱 사용 기간 9개월
2021년 10월 20일

Works as discribed and has very quick and responsive customer service.1 star dropped due to lack of customisation and complexity of placement of widget

Tech Turtle Electronics
영국
앱 사용 기간 8개월
답글 UFE - Upsell Funnel Engine개 2021년 11월 2일

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

- Sarah, Customer Support Advocate

2021년 9월 26일

Great and fast support from the team for any issues. A perfect app for your upsells with integration via Shopify. Recommended!

Joey Sturgis Tones
미국
앱 사용 기간 7개월
답글 UFE - Upsell Funnel Engine개 2021년 9월 26일

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

- Sarah, Customer Support Advocate

2021년 2월 11일

I have just started using this app after trying it. It looks good. Still have not seen the full and actual impact of cross-selling or upselling. I had a problem that the displayed amount was 100 times as expensive as the actual listed amount for the recommended product.
I am giving it 4 stars now for the good and quick support I got from them to fix the issue. Now I can watch and see the actual performance and whether or not it can help increase my sales.
But really excellent customer service and speed of response. Thanks, guys.

Alpha Beana | ألفا بينا
오만
앱 사용 기간 6개월