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I have been testing it for my shop, I liked it very much but found something that needed to be improved for my needs, I contacted support, Sarah was very fast to answer, and very patient, she understood my needs and talked with the team, she even got an ETA for the enhancement I need, and I haven't even signed up to the service. I will do it right now.
Amazing app, easy to use and you can modify a lot of things doing it super efficient for your store, and also a great customer support!!! Recommended
j'adore ils sont super service aide rapide, appli claire pour débutant au top
merci beaucoup. je recommande
The technical is very responsive and the app is great.
We're grateful for your positive review!
It's fantastic to hear that you're pleased with our technical support team's responsiveness and that you're enjoying our app.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
To help me install the app I had a very pleasant, patient, and responsive person named Sarah! Good customer support!
As a new user to the app, first impressions have been great so far. I hope it sustains! There are multiple options to enable different types of product bundles and offers.
Thank you so much for sharing your first experience with our app. We really appreciate you being a customer. We’re here for you anytime.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
Unfortunately, to date, it is not useful for the multilingual shop, so I cannot use it. I'm so sorry. I hope they can solve this problem in the future. If you have a single language shop, it is very good.
Thank you so much for the honest feedback 🥰
We do support translation for one language at the moment, but we will surely implement translation for multilingual shops like you in the upcoming update releases. 💪🏻
- Sarah, Helixo 👩🦰
Exceptional service from Athira. Quickly responded to all my questions and fixed them too.
Thank you for your kind words!
We're thrilled to hear about the exceptional service provided by our customer support agent.
They responded promptly to all your questions and efficiently resolved them.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
So easy and helpful tool and in doubt the support team is wonderful! Easy setup and configuration. Many possibilities to upsell!
Très bonne application, j'ai eu un soucis avec mon site sur l'intégration d'une promotion mais l'assistance m'est venue en aide.
Je recommande cette application à 100%
Nous apprécions grandement votre fantastique critique !
C'est fantastique d'apprendre que notre application vous a été très utile et nous sommes heureux que notre équipe d'assistance ait pu vous aider à résoudre le problème lié à l'intégration de votre promotion sur votre site.
En cas de questions supplémentaires, veuillez nous contacter à support@helixo.co ou via notre chat dans l'application. Nous sommes toujours heureux de vous aider.
- L'équipe d'assistance Helixo