리뷰 (1,032)

전체 평점
4.8
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2023년 5월 13일

Best and quick support, they changed what I needed and explained me how to do it for next time, all good

BITZ
미국
앱 사용 기간 대략 16시간
답글 UFE - Upsell Funnel Engine개 2023년 5월 13일

Thank you for your positive review! We are glad to hear that our support team was able to assist you quickly and effectively. We always strive to provide our customers with the best possible service, and we appreciate your feedback.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2020년 8월 31일

It's a great app free of charge and it will help you boost your sales. So I thank Sarah for walking me through the process!

womenbeautyplace
가봉
앱 사용 기간 대략 15시간
2021년 9월 7일

useful app, support is good too. Sreeshanker is very quick and willing to help if you need any customization.

FairyLightTrees
싱가포르
앱 사용 기간 14일
답글 UFE - Upsell Funnel Engine개 2021년 9월 7일

Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sreeshankar, Customer Support Advocate

2021년 12월 16일에 편집됨

Awesome App with clean UI and functionality. Not at all Spammy and cheap looking. Support is super helpful and attentive.

Puppy Pad
미국
앱 사용 기간 대략 11시간
답글 UFE - Upsell Funnel Engine개 2021년 12월 16일

Hello, I just wanted to thank you for sharing this review, we truly appreciate it! :)
I'm very glad that you like our app and also that you were satisfied with our live support.
I wish you all the best for the coming year! <3

- Tinu, Customer Support Advocate

2021년 2월 16일

This app is a life-saviour who wants to redirect customers straight to checkout. Also, customer support is amazing and they handled even my annoying requests! :)

Smart-Hoop
러시아
앱 사용 기간 대략 11시간
2022년 4월 13일

Support is so important when using third party apps. I got an immediate response to my questions. The app works great too. I would 100% recommend this app!

Rose Rock Coffee
미국
앱 사용 기간 대략 10시간
답글 UFE - Upsell Funnel Engine개 2022년 4월 14일

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing our app. We look forward to serving you for many years to come!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

2021년 8월 9일

high price, poor quality, not up to expectations, nothing special. The price is not commensurate with the value received

Samharness
미국
앱 사용 기간 9일
답글 UFE - Upsell Funnel Engine개 2021년 8월 10일

Please note, in the online world, it is practically impossible to avoid negative reviews. We had contacted Shopify regarding fraudulent reviews, and this is what they had to say. But we are graceful in admitting the mistake if it was our fault. But that is not the case here. This review seems fraudulent for the following reasons and to the merchants reading this we kindly ask you not to trust this review. TL;DR

Hello,

While checking your account we could find the following data.

1. You made this review just after 10 days of installing our app. Now let me explain why that point is important.
Within 10 days of installing you got 15 impressions. It would result in an approximately 10% conversation rate. Anyone with experience in the e-commerce field would agree that that is an unreasonable expectation in such a short period of time. In fact, we have clearly explained this in our help desk article, how much time on average you should give for the app to show results.

That being said the time you had with our app is not enough to make such a statement that you have made.

2. So what made you drop an unreasonably biased negative opinion on our app in such a short time? Did you have a bad experience with our customer care services? No, you haven't contacted us even once in this time period.

Now about the pricing of the app. While checking your store has zero orders. Also, you had availed $19.99 Unlimited plan. There are cheaper plans for you if you have only less than 50 orders per month, you can either use our app for free with a watermark or use our app for $7.99 per month without a watermark if you have only less than 50 orders per month.

3. So, as you can see we have taken extra care to make sure that merchants of all financial spectrum can use our app to increase their conversion. So we would love to hear why you think our app is expensive since you voluntarily accepted the unlimited plan when there was a cheaper plan that would fit your purpose.

For the above-said reasons, we ask the customers who read this to kindly not trust this review and please try our app for yourselves to see the result.

- Sarah, Customer Support Advocate

2020년 11월 22일

The UFE app is offers a very good service and its easy to configure! I had a small conflict with my theme but they were fast to solve it.

MAMANGAVA
브라질
앱 사용 기간 7일
2022년 3월 25일

Good app to "Cross-selling" and fast CS support. Recommended. For non-English countries, some features wouldn't fit to customers perception, but the app has a 7-day free trial, so you could test it and figure it out if it works out for you.

エマ・スリープ
일본
앱 사용 기간 7일
답글 UFE - Upsell Funnel Engine개 2022년 3월 25일

Thank you so much for giving us your feedback.
We will consider the feature request provided by you in our feature update for the missing star.
If you have any other suggestions, we would love to hear them.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.

2021년 12월 16일에 편집됨

tinudehelixo, Les entreprises rêvent de trouver des employés comme vous, merci pour votre dévouement
l'application est vraiment magnifique et répond à tout les besoins au niveau des upsell

Edosty™
프랑스
앱 사용 기간 대략 6시간
답글 UFE - Upsell Funnel Engine개 2021년 12월 16일

Hey,
I'm very glad that you like our app and also that you were satisfied with our live support.
Please contact us again anytime in the future if you have queries regarding our app.
I wish you all the best with your business.

- Tinu, Customer Support Advocate