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Their Customer Support is very patient and quick to provide a solution. Sarah, their Customer Support Advocate, quickly helped me sort out a small problem! Completely satisfied!! 10/10 Highly recommend this app
Thank you for sharing your feedback, always happy to help you 😊 Also, feel free to share how we can improve our support to give a 5 star experience!
In case of further issues please contact us through our in-app chat or at support@helixo.co.
- Sarah, Customer Support Advocate.
The stuff is very kind. And it's easy to make the Cross Sell & Upsell. Suggest you guys to add the app
amazing customer service! I needed help with custom code for the widget placement and the service was great.
Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.
If in need of further help please contact us at support@helixo.co or via our in-app chat.
We are always happy to help.
- Sarah, Customer Support Advocate
We can recommend it! There are good features and the service from the UFE team is also very good. Clear recommendation
First of all, thank you for taking the time to write this review. We are super glad you loved the app and the quick support.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Great app for setting up volume discounts, bundles, upsells and downsells on the product page or in cart. Support team is super helpful and nice, they helped me adjust the CSS to match my theme and did it very well.
We are grateful to what we have done and helping merchants like you 🥰 We are really happy to see your feedback 🎉 Highly Appreciated 🥰
- Sarah, Helixo 👩🦰
We sell meals and we wanted to include an option for people to add extras to the order. UFE was perfect for this, and we were able to customize the style so it would fit our design. Customer support helped us several times, and they were always attentive and helpful.
Thank you so much for this wonderful review. We appreciate you taking the time to share your thoughts on our app and our support. It means a lot to us and this is an inspiration for us to put in more effort.
If in need of further help please contact us via the in-app chat or via support@helixo.co.
- Sreeshankar, Customer Support Advocate
Very good customer support! The functions I need can be achieved through simple settings, yes, it is great
I am just wrapping up my trial of this app and will for sure become a customer. While I don't fully grasp everything the app will do just yet, I do have every confidence in the support for the product. Using the chat feature I was able to get multiple questions answered as I worked away on setting up the app. This is one of the few companies I have dealt with (in any sector) where I get the feeling that my business, as small as it is actually matters. For that reason and many others I will continue to work with this company to grow my business. Hands down the best support I have had anywhere.
Wow! That review made our day! 👌🥰 Appreciate your feedback and thanks for sharing it. 🙏
In case of further issues please contact us through our in-app chat or at support@helixo.co
- Sarah, Customer Support Advocate
This app helped me a lot! It is 500% better than I expected to create bundles of my products. It is also super user friendly, and after the help from Sree from the customer service team, I was able to achieve all my needs. Super like it and would definately reccommand to everyone!
Hello, Thank you for the amazing feedback! ✨
It means the world to us! 🤗
If you need any additional assistance with the app, we are available in chat and email. 😉
- Sreeshankar, Customer Support Advocate
It meets all my needs till now. And the response is so quick and assistants can figure out all issues and are greatly helpful.
Hi, there. Thank you so much for taking the time to provide us with your feedback.
I'm glad to hear that you've found the app useful thus far.
If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.
Sarah, Customer Support Advocate