Samlet vurdering
4,8
Antall per vurderingsnivå
  • 93 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
6. desember 2023

Amazing! Glen's support is top tier, everything going smooth!

FutureaL ShoP
USA
1 dag bruker appen
UFE - Upsell Funnel Engine svarte 7. desember 2023

Thank you for your kind words! We're delighted to hear that Glen's support has been top-tier, and we're thrilled that everything is going smoothly for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


20. oktober 2023

I really love it. Very useful app and helpful support

Ancerre Designs
USA
Over 1 år bruker appen
UFE - Upsell Funnel Engine svarte 22. oktober 2023

Thank you so much for your kind words! We're delighted to hear that you love our app and have found it to be very useful. Our team is always here to provide helpful support whenever you need it.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


17. oktober 2023

Great app which helps to increase my revenue and average order value. Very happy with it. The support team is also really helpful and prompt in responding.

Meniacc
Malaysia
Rundt 2 år bruker appen
UFE - Upsell Funnel Engine svarte 18. oktober 2023

Thank you for your positive feedback! We're delighted to hear that our app has been instrumental in boosting your revenue and average order value. We're committed to delivering top-notch service, and your kind words are highly motivating.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

Redigert 22. januar 2024

Would highly recommend! Love the service and how easy it is to use!

UK walkingpad
USA
3 måneder bruker appen
UFE - Upsell Funnel Engine svarte 7. november 2023

Thank you for the awesome five-star review! We're so happy you loved our app.

Your feedback means a lot to us and keeps us motivated to do our best

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


8. november 2023

This is a wonderful app to help with upsell and cross selling. The customer service was very helpful as well!

Mighty Moose Nutrition
USA
Rundt 1 måned bruker appen
UFE - Upsell Funnel Engine svarte 10. november 2023

We're delighted to hear that you're enjoying the benefits of our app for upselling and cross-selling. Your positive feedback is greatly appreciated!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


5. oktober 2023

Customers take the discounted offer and remove the original triger product from cart, and you end up loosing money.

Customer support don't exist and they don't reply.

Febron
USA
Rundt 3 år bruker appen
UFE - Upsell Funnel Engine svarte 7. oktober 2023

We apologize for any inconvenience you've experienced, and we appreciate your feedback.

Regarding the lack of response, please note that our support hours are from 8 am to 11 pm (IST). We do our best to respond promptly during those hours, and we're actively working on extending our support coverage.

Regarding the issue you mentioned, it appears that the problem occurred because the option 'Remove discount if trigger product is removed' was disabled It is designed to prevent situations like the one you described, and we recommend keeping it enabled to ensure the discounts are applied correctly.

We value your feedback, and we're continuously working to improve our app and support services.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Tinu,
Customer Support Lead at Helixo

25. oktober 2023

Really great experience with the rep Athira, really helpful, knowledgeable and fast, got our problem resolved quickly and back to work, highly recommend!

Pet Bay Supply
USA
3 måneder bruker appen
UFE - Upsell Funnel Engine svarte 26. oktober 2023

I'm delighted to hear about your excellent experience with Athira.
Her helpfulness, knowledge, and efficiency in resolving your issue promptly are truly commendable.
We appreciate your recommendation and Thank you for your kind words!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


11. november 2023

Team helped me out alot during the last two weeks.
To set things up on my store.
Keep up the good work!

mijnenergiebesparing
Belgia
11 dager bruker appen
UFE - Upsell Funnel Engine svarte 13. november 2023

Thank you so much for your kind words!

We're thrilled to hear that our team was able to assist you in setting things up in your store. We truly appreciate your feedback and encouragement.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


23. september 2023

Great Service. Quick Response. Best one so far!

Hyphen
USA
Rundt 2 år bruker appen
UFE - Upsell Funnel Engine svarte 25. september 2023

Thank you so much for your kind words! We're pleased to hear that you're satisfied with our service and appreciate your feedback. We're here to provide you with the best experience possible, and we're always ready to assist you whenever you need us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


3. mai 2024

Their support replies fast, ensuring users get what they need promptly. They quickly grasps user queries, making communication smooth.

Gouache Bags
Filippinene
UFE - Upsell Funnel Engine svarte 4. mai 2024

We're delighted to hear such positive feedback!

Thank you for recognizing our commitment to providing fast and efficient support.

Ensuring that our users' needs are met promptly is a top priority for us.

It's wonderful to hear that our team has been able to quickly grasp your queries, making communication smooth and effective.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team