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I installed this app to try. It didn't fit my needs so deleted it during the trial period. App leaves code you need to manually delete from your store. If you're just going to to try make sure you're comfortable with removing their leftover code manually.
Hi Omer Ozener, thank you for the review! But that's not true 🚫 (New merchants don't get confused). I can explain in detail, our app is one of the few apps that do this in a clean way!! 🧹
1. Most of the apps add some code to the theme for the proper working of the app. But most of the apps don't remove it because after uninstall apps lose access to the theme. 🥊
2. What UFE do differently is we optimized 🪄 our code in a way that it only loads the code if the app is installed. (For other apps, the theme injected code still loads and runs in merchants store)
# In order to check it yourself, install and uninstall UFE, then 🤿
Step 1: go to your store in Chrome browser and press "Ctrl + U" or "⌘ + U" to view the source code of the store
Step 2: Find for "ufe.helixo.co" keyword inside it, so you can check whether the code still adding on to the storefront or not. In our case, you can't find "ufe" related keywords because it's designed in a way to include only if the UFE is installed. But this is not the case for some other apps.
For the sake of transparency, after uninstall, we do send an email to the merchant informing about removing code snippets with a detailed article about it. We also recommend to contact us if the merchant needs help, we will do it for them as soon as possible. 🤝
Sorry for the inconvenience caused, and thank you for your positive review and for allowing me to explain it to everyone! 🙌
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Nikitha, Customer Support Advocate.
Support very very fast and they have all the solution you need (java, css etc) i highly recommanded this app !!
Please note that their app is not free, and the functions are not as described in the introduction, please be careful of such apps
This review seems suspected to be a foul play by competitors. We are investigating more on it and will gather all relevant information and update it here and report it to Shopify partner team.
👉 For New Merchants reading this: Install the app and try it to see the results, if you need help, don't hesitate to ask us, we will go beyond to satisfy your requirements to increase the sales.
Easy to setup and use, support was very quick to solve my query when I wanted to move the cart widget placement, would recommend!
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! We are always happy to help merchants like you
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
One of the best apps for in cart upsells and cross sells. It is very easy to use and has super fast customer support if you need anything.
Thank you so much for your review. Glad I could help you today, always happy to continue support to you 😊
In case of further support please contact us through our in-app chat or write us at support@helixo.co
- Sarah, Customer Support Advocate
A very versatile app. One of the greatest I've tested so far. Flawless and easy to use. The UI & UX fit all types of themes and designs. Last but not least, the support team responds to queries quickly.
I have contacted the assistance for ask support about to functionality and Sarah it was very gentle and inform me that soon the functionality requested will be implemented.
No charges. Works great on my store :) Many frequently used features. Highly recommand. Great customer service. Thank you.
Awesome! Thank you so much for sharing your feedback 🎉 Glad I could help merchants like you 🥰
- Sarah, Helixo 👩🦰
L'application est super elle m'a permis d'ajouter des produits en cross sell sur mes pages produit. Le support est très réactif et m'a aidé à finalisé l'installation sur mon site. Je recommande.
Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
So far so good. really easy ti use, and good functionality too. great support service, day and Night.
Thank you so much for finding great value in our app. Your words really made my day. We are always happy to help merchants like you
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate.