Recensies (1.076)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
20 oktober 2021

Works as discribed and has very quick and responsive customer service.1 star dropped due to lack of customisation and complexity of placement of widget

Tech Turtle Electronics
Verenigd Koninkrijk
8 maanden gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 2 november 2021

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

- Sarah, Customer Support Advocate

26 september 2021

Great and fast support from the team for any issues. A perfect app for your upsells with integration via Shopify. Recommended!

Joey Sturgis Tones
Verenigde Staten
7 maanden gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 26 september 2021

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

- Sarah, Customer Support Advocate

11 februari 2021

I have just started using this app after trying it. It looks good. Still have not seen the full and actual impact of cross-selling or upselling. I had a problem that the displayed amount was 100 times as expensive as the actual listed amount for the recommended product.
I am giving it 4 stars now for the good and quick support I got from them to fix the issue. Now I can watch and see the actual performance and whether or not it can help increase my sales.
But really excellent customer service and speed of response. Thanks, guys.

Alpha Beana | ألفا بينا
Oman
6 maanden gebruiken de app
24 april 2021

You can customize almost all settings and option. Only thing it misses is a gifting option that let's customers pick a little gift if they order above a certain amount. I do however recommend this app if you want a pleasant and easy upsell / cross sell app.

Your Own Creation
Nederland
6 maanden gebruiken de app
20 december 2021

Good App! Having the best customer service experience with Sarah! She helps me solve a lot of problem on the app

STUDIODAI
Nederland
5 maanden gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 24 december 2021

Thank you so much for your kind words. It would be really appreciated if you could shed some light on what we can do from our side to make our services better for you.

If you could let us know, what all improvements we should implement on our side. We shall keep that in mind for future interactions.

If you need further assistance please contact us via the in-app chat or at support@helixo.co

- Sarah, Customer Support Advocate

Bewerkt 24 augustus 2021

Good app and customer service is responsive. Only 4 stars because I would like to be able to offer a post-purchase deal without having to re-enter credit card information.

Zeda Land
Verenigde Staten
5 maanden gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 24 augustus 2021

Thank you so much for your kind words.

This feature you have requested has been in our pipeline for some time. The post-purchase upsell is a work in progress as of now.

Thank you for being a great customer to us and thank you for your time.

In case you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sreeshankar, Customer Support Advocate.

12 mei 2021

I have been using this app for a while and I like the funnel that it can create, it would take some features to be streamlined to be more intuitive even for the less experienced. As for the assistance I can say that it is 5 stars, very helpful and quick to solve problems. Thanks a lot to Sarah from the team!!

Techtherapeutics
Italië
5 maanden gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 8 juni 2021

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

17 februari 2021

Awesome service, you can even use this on Shogun page builder. Simply enter this code in the HTML and ufe-custom-upsell in the UFE widget

Near
Singapore
4 maanden gebruiken de app
12 oktober 2020

I have just started using the APP, The Customer support team was excellent in guiding me through the set up of the first funnel.

Brodric
India
4 maanden gebruiken de app
Bewerkt 23 maart 2023

équipe professionnelle et très utile, j'ai pu réglé mon problème d'offre grâce à une démonstration en réel, merci !

Pratique&Co
Frankrijk
2 maanden gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 23 maart 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are thrilled that we achieved it!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team