Recensies (1.072)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
24 november 2022

Har inte lanserat butiken med appen än men kundsupporten är toppen verkligen! De löser dina problem snabbt och professionellt. Får se hur butiken presterar med appens bundles.

lifeofpets.se
Zweden
2 maanden gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 24 november 2022

Tack så mycket för ett så bra omdöme. Dina ord inspirerar oss verkligen att fortsätta. Låt oss gärna veta vilka förbättringar vi kan göra från vår sida. Att se din tillfredsställelse ger oss den största lyckan. Vi ska sträva efter att hålla detta.

Vid ytterligare frågor vänligen kontakta oss på support@helixo.co eller via vår chatt i appen. Vi hjälper dig alltid gärna.

-Helixo Support Team

3 oktober 2021

Ottima app, semplice, intuitiva e ti permette di fare tante cose. Il servizio clienti è molto disponibile

candlevibes.
Italië
Ongeveer 2 maanden gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 5 oktober 2021

Thank you so much for such a great review. Your words really inspire us to keep going. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Tinu, Customer Support Advocate

Bewerkt 13 januari 2021

the app had too many bugs/glitches for my site. the teams are currently working on fixing the issues. I still think this app has the best UI of the bundler apps I've tried.

Pairidaeza Health Ltd
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
Bewerkt 23 november 2021

It quite easy to use if understand its logic. Anyway when you couldn't find the solution by yourself, the better way is to consult the customer service.

MaxkgoMall
China
Ongeveer 2 maanden gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 26 november 2021

Thank you so much for such a great review. Your words really inspire us to keep going. Feel free to let us know what improvements we can make from our side. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Nikitha, Customer Support Advocate.

19 april 2022

Très bon travail de la part de Sarah !
L'application est plutôt complète mais pourrait néanmoins adapté son option gratuite.

wirecharg
Frankrijk
Ongeveer 2 maanden gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 21 april 2022

Merci beaucoup. Nous prendrons votre suggestion en considération.

Si vous avez besoin d'aide supplémentaire avec notre application, veuillez nous contacter à support@helixo.co ou via notre chat intégré à l'application.

- Sarah, avocate du service client.

30 september 2021

Its very good app with a lot of necessary options for upsell. Fast customer services. I got a problem and knock customer services , They solve my problem in a minute

Designzilla
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 30 september 2021

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

- Sarah, Customer Support Advocate

14 november 2022

Good!
There are problems, but quickly and efficiently resolved
Fairly easy to set up
Nice interface

homeazza
Polen
29 dagen gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 14 november 2022

Thank you for providing us with your feedback about our app and service.

We’re delighted to hear that you received friendly, attentive service from our office staff!

Customer satisfaction is our top priority. And your feedback helps us to improve service for everyone.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

25 juli 2022

Works very well and especially in the free version. Only thing I would recommend not only for this bundle app company but for all of them is to have multiple versions of the layout. Other than that, the app does exactly what you would expect........BUNDLE!

Bamboo Eyes
Australië
23 dagen gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 25 juli 2022

I really appreciate you sharing your thoughts here.

Sounds like we could be a bit better when including more layouts. Sorry, we fell short there. Moving forward, we’re definitely going to prioritize your requirement, so I hope you’ll stay with us so that we can show you how important your feedback is to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

7 december 2022

Love the app, and the support is great. Volume/Quantity Break builder is nice. However, the Upsell Tool is lacking some features, unfortunately.

While the Upsell tool is clean, it really lacks the space to add more product details that many store owners need to describe the benefits to shoppers of upgrading from a lower-tiered product, especially if they are selling higher ticket items in their upsell.

I'm using One Click Upsell (OCU) by Zipify for my upsell and cross-sell funnels. In the Product Upsell builder, after the initial offer, it has TWO additional content boxes with Headline, Image and Text boxes, as well as an additional checkout button and timer at the bottom of the page.

Until UFE adds similar features to its Upsell Builder and you are selling higher-priced items, you will want to stick with something else like OCU.

Please build this UFE so I can move everything over :)

King Comm
Canada
20 dagen gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 8 december 2022

Thanks for the honest feedback. We’ll consider your suggestions to improve in the areas you mentioned to improve our products and services.

Also, I want you to inform that we have the option to add custom descriptions and timers. I have already informed this via our chat application.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

1 mei 2023

The response speed of the customer service is very fast and can help me solve the problem accurately

Ctrlboutique
Verenigde Staten
17 dagen gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 1 mei 2023

Thank you for taking the time to leave us a review! We're glad to hear that our customer service team was able to provide you with quick and accurate assistance to help resolve your issue.

At the same time, we noticed that you rated us 4 stars. We would like to know if there is anything else we can do to improve your experience with our product and services. We're always looking for ways to better serve our customers, and your feedback is essential in helping us achieve that goal.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team