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very good app to scale my business. the support is very helpful an fast! i would recommend it to everyone
The team behind this app are the definition of gold standard service. We own 5 websites 1 of which is a wholesale site. All websites use the same advanced theme which actually has bundle functionality built in however it was very clunky and not the most robust way of maximising upsell margins. The UFE app is extremely user friendly and powerful in terms of upselling free gift promotions and bundling products together. For my trade site in particular, it has numerous customisations meaning I needed an alternative solution which was better than both the theme option and the wholesale third party app I need to use. I had an issue with bundles previously in the sense that I couldn't get it to integrate between all custom code on the site however the team at UFE were able to override this with the clean code meaning all my problems were solved within one hour of install. It is so simple to use and set up various funnels. The customer service aspect is tremendous and they reply within just 5 minutes! Any technical issue with script were resolved within 30 minutes of raising a ticket which personally for me is a breath of fresh air! If anyone has complex builds that don't work with other apps or pre built functions within a theme, I would seriously consider UFE as it does everything you could want from a bundle app and it seamlessly integrates with complex code.
Wow – thanks for your kind remarks! I’m thrilled to hear that our app worked out for you. It’s always humbling to hear how we’re able to make our customers’ jobs easier.
I’m also happy that you love our customer support. We put a lot of work into that, and so I’m glad to hear it’s serving its purpose and helping you out.
Have a great day, and thanks for the review!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
User friendly app and support was really good. Made me a lot of money without paying anything. Really recommend this app.
Thank you so much for sharing your feedback 🎉 We loved it 🥰
- Sarah, Helixo 👩🦰
Quick service. Sarah is very friendly and helpful. I had a few minor issues setting up the bundle. Everything is ok, I even got my questions answered.
Really good, works perfectly and the customer support team is great. It has increased my sales and is very user friendly
Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.
- Sarah, Customer Support Advocate
Great, great App. Very smooth experience setting it up and using its interface. Functionality is great, its just great.
Perfect! Glad to hear your awesome experience 🎉 Thanks for sharing it 🤗 We really loved it!
- Sarah, Helixo 👩🦰
Best app ever to increase sales! I love it! The supporter contacted me immediately when i have a problem! Nice!
Thank you so much. Your words really made my day.
Feel free to contact us in case you need further assistance.
Please contact us at support@helixo.co or via our in-app chat. We are always here to help you.
- Sreeshankar, Customer Support Advocate.
This app is so easy to use and understand! Very beginner friendly! It's also customizable! You can create multiple upsell funnels, unlike the other free upsell cart apps! It doesn't interfere with the shopper's experience at all! Plus, the customer service from the support team is phenomenal! There was an issue with the script in my theme, but the developer team was able to fix it in a snap! I highly, highly recommend this app!
Thank you so much your appreciation ❤️ We love to hear these words from our merchants 💪🏻 We are always here to support merchants 🎉
- Sarah, Helixo 👩🦰
Very simple to set up and very effective. Customer support is expeditious, fixed my widget positioning in a single step that did not take more than 2 minutes. Would recommend!
Thank you for your positive feedback! We're extremely happy to hear that you found our setup process simple and our app effective. It's fantastic to know that our customer support team was able to assist you quickly and efficiently.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I've come half a year later for some support and yet again, they helped me through the issues I was facing.
Really liking the app so far, it looks very high quality.
Thank you for the great review! We're thrilled that you think our app is well-designed and has a wide range of options. We've put a lot of thought into creating a high-quality product that meets your needs.
Our support team is dedicated to providing top-notch assistance, and we're glad we were able to help you quickly and effectively with any issues you faced.
We really appreciate your feedback and your positive experience with our app.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team