Avaliações (1.096)
Refinar
-
Por avaliação
Great customer service ! Very fast and helpful in helping us unlocking the trial period. Looking forward to try the app !
We’re so happy to hear you had a great experience with our app.
Your review made our day! Our whole team works very hard to keep our customers happy,
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
I needed a simple solution for quantity discounts in my store, but I got stuck with finding an app that: 1) is free (or at least free until some amount of store orders/add-to-carts/etc) 2) works with some currency converter app, 3) works with Debutify theme,
4) and doesn't look horrible in the store (so many apps look so bad) ...which turned out to be really hard to find. I tested all free currency converter apps with all free quantity discount apps, and there was always some issue. Most often the discount didn't show up in the cart and no one of the support managers of all the apps was not able to fix it. The biggest issue was probably the Debutify theme. (There was missing some script because Debutify works differently than most themes.) But finally, I found an app whose support was able to fix it and it's UFE app! What's more, not only did they make this finally work for me, but they also adjusted the appearance of the widget as I asked (they wrote an additional css code for me), which I appreciate so much! And if you ask which currency converter app I use, it's named BUCKS and it's from the same company (Helixo), which is why it's fully compatible with UFE app. I highly recommend this combo. Even if the discount app doesn't look exactly as you need (yeah they should add a bit more design editing options), their support is very helpful and will help you to adjust it.
We appreciate you finding our app to be very valuable. We are always glad to provide you with outstanding services. Once again, I thank you for taking the time to feedback on our app and service.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Athira, Customer Support Advocate.
I recently started using UFE in my Shopify store, and I am blown away by its features and ease of use. The app has truly streamlined my workflow and saved me a lot of time and effort. The interface is intuitive and user-friendly
Thank you for sharing your positive experience! It's great to hear that the app has been able to streamline your workflow and save you time and effort. It's also great to hear that the customer support team has been helpful in answering your questions and providing solutions when needed.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
It really helped me and the support is a very good and fast responded + it have many customization options
Thank you so much for finding great value in our app. Your words really made my day. We are always happy to help merchants like you
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
Esta aplicación es excelente; siempre con actualizaciones que ofrecen mejoras, Soporte es excelente, siempre en busca de solucionar lo que como usuario de la app busco y son muy rápidos en busca de la solución. Especialmente gracias a Sarah y Athira por su apoyo en Soporte.
En primer lugar, gracias por tomarse el tiempo para enviar comentarios positivos sobre su experiencia con nuestra aplicación. Me alegro mucho de que hayamos podido ayudarte a conseguir tu objetivo. Gracias nuevamente por mencionar nuestro nombre en sus comentarios. Tu reseña me alegró el día.
En caso de consultas adicionales, contáctenos en support@helixo.co o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle.
- Sarah, defensora de atención al cliente.
I love the minimalist design of this app , it's really easy to use and the assistance was really helpfull as well
Thank you so much. Your words really made my day.
Feel free to contact us in case you need further assistance.
Please contact us at support@helixo.co or via our in-app chat. We are always here to help you.
- Sarah, Customer Support Advocate.
I really enjoy using this app. UI is great and easy to manage, far better than any other apps I've tried for cross-selling. Customer service is also responsive and helpful when you have questions or issues.
Thank you so much for finding great value in our app. Your feedback is really made our day. We take pride in knowing our customers are happy with their store experience.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
Super easy and great service. Struggled with another App for weeks and got this one working in minutes! Happy user :)
Hi, there. Thank you so much for taking the time to provide us with your feedback.
I'm glad to hear that you've found the app useful thus far. Also, thanks for finding great values in our customer support
If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.
Sarah, Customer Support Advocate
Super app - very simple setup and lots of possibilities for custom CSS. Have it already installed on other shops, and it defintely boosts sales a lot with cross-sales and bundles. A/B test of different offers is the most powerful feature. Support (Tinu) is fast, friendly and very throrough making sure you are in good hands. App works best for single-currency stores, and you need a extra translation app for multilangual shops (I use langify). Def an app I would recommend to increase cross-sales and make bundles.
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
If you're starting a business and need help with turning your store into an amazing website and selling your products? These guys are incredible!! Their customer service and the app system are more than 5 stars.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.