Avaliações (1.097)
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As beginner I would recommend using this app . It is really good and optimize and on the top of that customer service is really great. Recommend using it 100/100
Thank you so much for this wonderful review. Your words have overwhelmed us with positivity. Thank you for all the love and support. This really inspires keep up the hustle and improve our services for you.
If you are in need of any assistance in the future please contact us at support@helixo.co or via our in-app chat.
- Sarah, Customer Support Advocate.
One of the most OVER PRICED UNFAIR CHARGING MODELS of all the apps we have on Shopify (which is saying something).
Having used this app for quite some time now to create bundles for products its pricing is very unfair as it charges based on all the sales you do across your entire site. So even if the sale is not from a bundle the app still takes a commission. Maybe 1% of our sales come from a bundle but they benefit from 99% commission on top of the fixed fee.
The pricing model needs changing if this app is to beat the competition.
UPDATE: Thanks for the reply but my point is that this app is not fair as its charging for ALL sales not BUNDLE sales. The App deals with bundle sales not all sales so it should charge only for Bundle sales it makes not all the sales when that is only 1% or less. You are taking commission where none should be due but your reply seems to gloss over that key point.
UPDATE: March 2023 - Shopify are bringing their own FREE version of this app out so need to get caught in the trap of expensive apps like this. We were offered a flat rate of $19 for unlimited orders but this app is still too overpriced if its not actually selling many items via the app and for many there will be no longer any need to use this app in the future once Shopify launches its imminent bundle app
we appreciate you sharing your experience with us.
Our Pricing is based on the Sales Volume of the store, it depends on the simple logic that small stores pay small or even $0, and big stores pay big.
so merchants with 60 orders per month need to be billed $9.99 per month, and those who are having 100,000 orders per month need to be billed $249.99 per month, and this can vary each month.
That's the reason you need to accept the maximum possible amount. It doesn't mean you will be charged the maximum amount every month.
You will only be charged based on the orders of your store.
Hope you can understand.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
Great App, easy to use to create funnels.
Amazing customer support which helps me to create the first upsell.
I highly recommended it!!!
One of the best apps out there! Works smoothly! It does what it needs to do and the customer service is very fast and helpful!
Great app - I like it! Using it in sync with their currency converter app. Works like a charm. Will add it to another store. Thank you!
Thanks for leaving feedback, I really appreciate that. 😊 I am always here to help you :)
In case of further support feel free to contact us through our in-app chat or write us at support@helixo.co
- Sreeshankar, Customer Support Advocate
Really really helpful people! Very humble and professional. Totally love the app and the support! One of the best support-teams I've had so far
Amazing app and support, the app is overall easy to use but I got stuck on some parts and the support team was always happy to help!
Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
I haven't had time to use the app for that long but so far the customer service has been great, super reactive and very helpful
Lishana was amazing and quick with solutions. Thanks so much for your help. I've been using UFE for a while
Thank you for your positive review! We really appreciate your kind words and are thrilled to hear that you had a great experience with us.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
App support is great, always answer very quickly. They also take suggestions on board for new feature additions. Easy to use
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you have had a great experience with our support team and that you find our app easy to use.
Thank you again for your support and we hope to continue providing you with a fantastic experience.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team