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nice app, with plenty functions and beautiful aesthtic as well as a good customer support ! (thanks Sarah ^^ )
Had some problem while setting up the funnel and got their assistance immediately. The customer support is very helpful, friendly and responsive!! The apps interface is very nice and most importantly, it doesn't slow down your website's speed. Highly recommend!! Very good job guys!
Thank you so much for your genuine feedback on our app 🥰 Highly Appreciated!! We always love to support merchants like you 🤗
- Sarah, Helixo 👩🦰
Great app and very simple to use.
The design is great and there are many advanced options which can be used for any kind of offer.
Thank you so much for this wonderful opinion. Our hard work and dedication to being recognized by merchants like you give us immense joy and inspiration.
If in need of further assistance please contact us via the in-app chat or at support@helixo.co.
-Sarah, Customer Support Advocate.
this app is just amazing! design is very comfortable for customers, you can also choose fonts, text and button colors all by yourself! and I want to personally say thank you for customer support advocate Sarah. She is very kind and always ready to answer all the questions I have.
Es una buena App, ayuda para poder elevar el ticket promedio de venta.
Es algo confuso de entender los conceptos de parametrización, pero su equipo de soporte es excelente.
En primer lugar, muchas gracias por su tiempo. Gracias por encontrar un gran valor en nuestra aplicación y servicio.
Podríamos ayudarte en cada situación. Por favor, háganos saber si necesita ayuda.
En caso de consultas adicionales, contáctenos en support@helixo.co o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle.
- Sarah, defensora de atención al cliente.
Sarah and the team are great! They helped me code the plugin into our custom theme on shopify - no questions asked! Will recommend. Now i'll wait for the sales to come in.
We are really grateful for your kind words. This really inspires us to keep moving forward. We shall strive to make your experience with our app more and more enjoyable as we move forward. Thank you.
In case of further queries please contact us via the in-app chat or at support@helixo.co
-Sarah, Helixo customer support.
VERY GOOD. BEST FREE APP USED SO FAR. LOTS OF OPTIONS TO UPSELL N CROSSELL COMPARED TO OTHER FREE APPS
Why does this app create an order draft? Apart from that, we are very happy with the application. Thank you
First of all, thank you so much for your review. Your words really made our day.
The Draft Orders API provides the ability to create draft orders with a discount. UFE app uses Shopify draft order to apply the discount for upsell offers.
The draft order status changes to complete when the customer makes payment and completes the checkout.
Also, consider a draft order with an open status as an abandonment order.
Hope you got the point. Thanks again for your kind words.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate.
Best APP to do cross-selling and offers. It has several configurations and we can put it the way we want.
You can customize almost all settings and option. Only thing it misses is a gifting option that let's customers pick a little gift if they order above a certain amount. I do however recommend this app if you want a pleasant and easy upsell / cross sell app.