Classificação geral
4,8
Número por nível de avaliação
  • 93% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
19 de fevereiro de 2020

I am using this app which is very good.
I also get along well with the support service.
Thank you.

Olena Green
Itália
Mais de 1 ano usando o app
8 de agosto de 2021

There are still features need to be upgraded with their app. But definitely, their customer service is awesome. They won't leave you empty handed, they will help you until your issue is resolved. Amazing!

The Trainer's Pouch
Austrália
Mais de 1 ano usando o app
UFE - Upsell Funnel Engine deixou uma resposta 8 de agosto de 2021

Thank you so much for your kind words. We shall strive to improve our services for you. Thanks again for your support.

If you stumble across any more issues please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Sreeshankar, Customer Support Advocate.

15 de outubro de 2021

There are some functions that don't perform exactly the way I want it to, but for a cross/upsell app it does the job. Support is also very prompt and tries their best to help resolve my issues or find an alternate way to achieve what I want. Appreciate the effort and service they provide.

WeBarre Pte Ltd
Singapura
Aproximadamente 1 ano usando o app
UFE - Upsell Funnel Engine deixou uma resposta 15 de outubro de 2021

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

- Sreeshankar, Customer Support Advocate.

Data de edição: 5 de agosto de 2020

very responsive customer service, working hard to fix some issues encountered, looking forward to making full use of the app, it's very easy to use and it fits our needs.

Purple Ants Chocolatier l Freshly Made Craft Chocolates
Filipinas
Aproximadamente 1 ano usando o app
Data de edição: 1 de novembro de 2021

Good experience so far! It works just as I need, lots of flexibility and support fixed recent issues I had quickly. It has a lot to offer and I feel I can maximize it even more as time goes on. Nice to have a free structure out of the gate though.

Belly and Bag
Estados Unidos
9 meses usando o app
20 de outubro de 2021

Works as discribed and has very quick and responsive customer service.1 star dropped due to lack of customisation and complexity of placement of widget

Tech Turtle Electronics
Reino Unido
8 meses usando o app
UFE - Upsell Funnel Engine deixou uma resposta 2 de novembro de 2021

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

- Sarah, Customer Support Advocate

26 de setembro de 2021

Great and fast support from the team for any issues. A perfect app for your upsells with integration via Shopify. Recommended!

Joey Sturgis Tones
Estados Unidos
7 meses usando o app
UFE - Upsell Funnel Engine deixou uma resposta 26 de setembro de 2021

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

- Sarah, Customer Support Advocate

11 de fevereiro de 2021

I have just started using this app after trying it. It looks good. Still have not seen the full and actual impact of cross-selling or upselling. I had a problem that the displayed amount was 100 times as expensive as the actual listed amount for the recommended product.
I am giving it 4 stars now for the good and quick support I got from them to fix the issue. Now I can watch and see the actual performance and whether or not it can help increase my sales.
But really excellent customer service and speed of response. Thanks, guys.

Alpha Beana | ألفا بينا
Omã
6 meses usando o app
24 de abril de 2021

You can customize almost all settings and option. Only thing it misses is a gifting option that let's customers pick a little gift if they order above a certain amount. I do however recommend this app if you want a pleasant and easy upsell / cross sell app.

Your Own Creation
Países Baixos
6 meses usando o app
15 de março de 2021

Helping me a lot increase AOV. excellent customer support & much user friendly . would recommend it.

teezer
Índia
6 meses usando o app