Classificação geral
4,8
Número por nível de avaliação
  • 93% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
21 de fevereiro de 2024

I just had a small question, I contact support and Glen was super helpful , even he made a google meeting with me sharing the screen , this is not an usual thing that most support team i deal with do.

5* support

regarding the app its doing everything I need it to do and its simple to use, you just need to play arround a little bit and we can configure it easely

VelvetX
Portugal
14 dias usando o app
UFE - Upsell Funnel Engine deixou uma resposta 22 de fevereiro de 2024

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that the Customer service agent could assist you promptly and effectively. Providing exceptional support is always our top priority, and we're glad to know that the Customer service agent went above and beyond to ensure your satisfaction, even going as far as setting up a Google meeting to assist you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

15 de março de 2024

Great Customer Service once 1 is around. Lishana was very helpful and patience. Would love to grow my shopify with it since it is free for newer shops. Really useful app!

DoLaMy
Estados Unidos
20 dias usando o app
UFE - Upsell Funnel Engine deixou uma resposta 23 de março de 2024

We're delighted to hear about your positive experience with our customer service! Thank you for recognizing Lishana's helpfulness and patience. We're glad to know that you find our app useful for growing your Shopify store, especially with its free plan.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

26 de janeiro de 2024

First time user of the app UFE , i was a bit nervous as i didn't know how it worked but fortunately Tinu rescued me, she was very patient, extremely professional and friendly.
All my questions were answered and very quickly. I happy to know that we can reach the assistance anytime and they will be there for us.

Well done for the customer service and thanks again to Tinu.

Breakcup
França
30 dias usando o app
UFE - Upsell Funnel Engine deixou uma resposta 27 de janeiro de 2024

Thank you so much for taking the time to share your positive experience with our customer service team! We are thrilled to hear that our agent was able to assist you effectively and make your first experience with UFE a positive one.

Our team takes pride in providing excellent customer service, and we're delighted to know that you found our representative to be patient, professional, and friendly. It's wonderful to hear that your questions were answered quickly and that you feel confident in reaching out to us anytime you need assistance.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

Helixo Support Team

5 de abril de 2024

Quick and competent support, I like the App because it's simple and easy to use.

PurcPure Hair
Alemanha
8 meses usando o app
UFE - Upsell Funnel Engine deixou uma resposta 10 de abril de 2024

Thank you for taking the time to share your thoughts with us! We're thrilled to hear that you've had a positive experience with our app and that you find it simple and easy to use.

Providing quick and competent support is a top priority for us, and we're delighted to hear that our efforts have met your expectations. Your satisfaction is what drives us to continuously improve and enhance our services.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


4 de março de 2024

Great support from the team to find a workaround in working with multiple discount codes. Always quick to respond and thinking along to get better results from the app.

TraumaPet Nederland
Países Baixos
15 dias usando o app
UFE - Upsell Funnel Engine deixou uma resposta 5 de março de 2024

We're honored by your positive feedback! It's wonderful to know our support has made a positive impact.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

10 de janeiro de 2024

Glen was very helpful in repositioning the widget to show where I wanted it. I've already had customers make purchases using the volume discount feature. Would highly recommend!

ElevenLabs - Plant Based Nutrition
Austrália
3 meses usando o app
UFE - Upsell Funnel Engine deixou uma resposta 12 de janeiro de 2024

Thank you for taking the time to share your positive experience!

We appreciate your positive review and are glad to hear about your successful experiences and that you're happy with our customer service!

Your recommendation means a lot to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

24 de janeiro de 2024

I recommend this application, it has excellent support. Thanks to Athira from Helixo, who kept helping me constantly step by step to install the application and make my first funnels.

Vidorra
Estados Unidos
2 meses usando o app
UFE - Upsell Funnel Engine deixou uma resposta 25 de janeiro de 2024

Thank you so much for your kind words and positive review! We’re thrilled to hear that you had a great experience with our application and that our customer service agent provided excellent support throughout the installation process and creating your first funnels.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

Helixo Support Team

16 de janeiro de 2024

amazin sup team , i got so confused issue about the upsell cart page and they try to fix it with 3 members of sup team so , amazing app amazin team amazing experiance

AstroMist
Japão
5 meses usando o app
UFE - Upsell Funnel Engine deixou uma resposta 17 de janeiro de 2024

Thank you for your glowing review!

We're thrilled that you find our app fantastic, and it's wonderful to hear that our customer service went above and beyond for you.

Your satisfaction is our priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


Helixo Support Team

22 de abril de 2024

Perfect app and good assistance

Babymoov ES
França
5 meses usando o app
UFE - Upsell Funnel Engine deixou uma resposta 24 de abril de 2024

Your satisfaction is our ultimate goal, and we're thrilled to hear that you consider our app perfect and appreciate the assistance provided.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

22 de abril de 2024

I had some issues positioning some widgets and Athira helped me and she provide the codes to help me. The customer service is Five Stars and the Helped and the App so far I LOVE it.

Kalm NOW
Estados Unidos
Aproximadamente 23 horas usando o app
UFE - Upsell Funnel Engine deixou uma resposta 24 de abril de 2024

Your feedback means the world to us!

We're delighted to hear that Athira was able to assist you with positioning.

Ensuring top-notch customer service is our mission, and we're thrilled to have met your expectations. It's wonderful to hear that you're loving our app so far!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team