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This is the best app that i have used for bundle.. Such a great app and a great support team also.. They are ready yo help always whenever you are stuck on some step.. Such a great support team and app..
Thank you so much for your positive feedback! We're thrilled to hear that you've had a great experience with our app and that our support team has been helpful for you. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
Helixo Support Team
Perfect app and good assistance
Your satisfaction is our ultimate goal, and we're thrilled to hear that you consider our app perfect and appreciate the assistance provided.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
It is very easy to use, and customer support responds very quickly to solve a problem. Great app
Thank you so much for taking the time to share your positive experience with our app!
We're thrilled to hear that you find it easy to use and that our customer support team was able to assist you promptly.
We appreciate your support and look forward to providing you with continued excellent service!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I had some issues positioning some widgets and Athira helped me and she provide the codes to help me. The customer service is Five Stars and the Helped and the App so far I LOVE it.
Your feedback means the world to us!
We're delighted to hear that Athira was able to assist you with positioning.
Ensuring top-notch customer service is our mission, and we're thrilled to have met your expectations. It's wonderful to hear that you're loving our app so far!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Excellent support service, really go above an beyond.
Thank you so much for your kind words!
We strive to provide exceptional support and it means a lot to us to hear that you feel we've gone above and beyond. Your satisfaction is our priority.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
They steal money, take commissions on orders even if you don't use the app.
The billing on the app, which occurred without using our app, happened due to a misunderstanding about our pricing plan. We have resolved this by issuing a refund to you.
Hello Andrea, I wanted to clarify that our pricing plans are based on the total monthly store orders. Your pricing plan details are clearly outlined in the place where you accepted the pricing. In case you missed it, here's a screenshot for your reference.
https://prnt.sc/uVALCeMjamXs
I recognize that billing may be burdensome if you're not actively using the app. If you are currently utilizing our app, billing shouldn't pose an issue, as it can lead to generating better revenue for you.
However, after reviewing your account, we observed that you haven't used our app and generated any revenue from it. In response to this, we have initiated the refund process from our side.
We value your feedback and are committed to ensuring a positive experience.
Please note that your store has a high potential for adding upsell revenues, as your store order count and the number of products are ideal for upselling.
Consider creating various funnels, analyze results daily, and utilize A/B tests to determine which cross-sell product or discount works best. These are simple yet effective strategies that have helped our customers earn an additional revenue of $100 Million.
Hope you find these insights valuable.
If you have any additional questions or need further assistance, please feel free to reach out us at support@helixo.co or via our in-app chat.
We are always happy to help you.
Best regards,
Tinu,
Customer Support Lead at Helixo.
Very good app, highly recomended
Thank you for your great feedback
We're pleased to hear that you appreciate our app and would recommend it highly.
Thanks again for choosing our app and for your kind recommendation.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Bhagya very helpful via live chat. Great service
Thank you so much for taking the time to share your positive experience with Bhagya on our live chat service!
We're thrilled to hear that you found the assistance helpful. Providing great service is our top priority, and we're delighted to know that Bhagya was able to meet your expectations.
Our team is dedicated to ensuring that our users have a seamless and positive experience, and your feedback reinforces that we're on the right track.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
Helixo Support Team
Very satisfied with UFE very responsive and flexible options
And great and fast customer servise!
Thank you so much for taking the time to share your positive experience with us!
We are thrilled to hear that you are very satisfied with our services, finding them responsive and flexible.
Providing excellent customer service is our top priority, and we're delighted to know that you appreciate our efforts.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
great functions and support.
We're so glad to hear you're happy with our functions and support!
Your satisfaction is our top priority, and we appreciate your feedback.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team