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Tiu,
Thank you so much for your support, you help us to disable the popup.
Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us. If in need of further help please contact us at support@helixo.co or via our in-app chat.
We are always happy to help.
- Sreeshankar, Customer Support Advocate.
商品バンドルを細部にまで設定ができて、とても有用なアプリだと思います。
また、サポートも対応が緻密で早く、満足のいくものでした。 I think it's a very useful app because you can set the product bundle in detail.
In addition, the support was meticulous, quick, and satisfying.
Amazing app with even better support!!! Would recommend this app to anyone out there. It has increase my stores revenue by ten fold.
Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.
If in need of further help please contact us at support@helixo.co or via our in-app chat.
We are always happy to help.
- Sarah, Customer Support Advocate
Great App to increase average order value. Easy to implement and use.
Support ist very fast and helpful.
Thank you for sharing your feedback, always happy to help merchants like you 😊
In case of further issues please contact us through our in-app chat or at support@helixo.co
- Sarah, Customer Support Advocate
Great Services from Sarah.
She help me to set up UFE Cross sell & Upsell bundle.
Superb services. Highly recommended
Thank you so much for finding great value in our support. We are always happy to help merchants like you. I really appreciate your time :)
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate.
Thanks for helping out. I was confused which option to select and they helped with screenshots and proper guidance.
Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
Fantastic App easy to create bundle offers, looks good, appears in the correct position on page. Customer service quick and efficent. Recommended.
Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.
If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.
- Sreeshankar, Customer Support Advocate.
You really rock! Best app ever! Very versatile, I use it on multiple shop and it's simply the best solution. Thank you!
Thank you so much for sharing your feedback, really appreciate your time 🥰
- Sarah, Helixo 👩🦰
I used this app to create a bundle to promote two specific styles on our website. The app works great and allows me to create bundles based on collection conditions- making it much easier to set up and use. I had an issue with the integration of the app, and Sarah was extremely helpful with helping get to the bottom of this. It was fixed extremely quickly and I am really happy with the service I received from Sarah
Unfortunately the App charge a lot of money while is based on "orders" doesn't matter if they are generated from online store or PoS (while we have 80% orders by PoS and less than 100 orders from online) and force you to spend as you have hundreds of order.
So is good if you just sell online, bad if you have also PoS connected.
Hello,
Thank you for taking the time to share your feedback with us. We genuinely value all input from our users as it helps us improve our services.
We understand your concern regarding the pricing structure based on "orders," and we sincerely apologize for any inconvenience it may have caused, especially for businesses with a majority of Point of Sale (PoS) orders.
We understand that we offered an unlimited offer with better discounts, but we regret that it didn't meet your expectations.
We assure you that we will take your feedback into account as we make further improvements to our pricing plans.
Our intention is to provide a fair pricing model that caters to various business types, but we acknowledge that it may not always align perfectly with every customer's specific needs.
Please know that we are constantly evaluating our pricing strategy and actively seeking ways to enhance the value we offer to all our users.
Your feedback is invaluable in helping us identify areas for improvement.
We are diligently considering options to make our pricing more flexible and accommodating, especially for businesses like yours with a significant number of PoS orders.
Our dedicated support team is available to assist you in finding the best possible solution that suits your business requirements.
Once again, thank you for bringing this matter to our attention. We are committed to serving you better and making your experience with our app more rewarding.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Lead at Helixo