Recensioner (1 085)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 93 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
18 maj 2021

The app is interesting and has many type of upsells. Sarah from the support is quick at replies.
There is a learning curve because it can do so many things.
But if you figure it out it will give those extra $$.

Mini Octopus
Indien
7 månader användning av appen
10 januari 2024

They steal money, take commissions on orders even if you don't use the app.

Valentinoalbravo
Italien
6 månader användning av appen
UFE - Upsell Funnel Engine svarade 12 januari 2024

The billing on the app, which occurred without using our app, happened due to a misunderstanding about our pricing plan. We have resolved this by issuing a refund to you.

Hello Andrea, I wanted to clarify that our pricing plans are based on the total monthly store orders. Your pricing plan details are clearly outlined in the place where you accepted the pricing. In case you missed it, here's a screenshot for your reference.
https://prnt.sc/uVALCeMjamXs

I recognize that billing may be burdensome if you're not actively using the app. If you are currently utilizing our app, billing shouldn't pose an issue, as it can lead to generating better revenue for you.

However, after reviewing your account, we observed that you haven't used our app and generated any revenue from it. In response to this, we have initiated the refund process from our side.

We value your feedback and are committed to ensuring a positive experience.
Please note that your store has a high potential for adding upsell revenues, as your store order count and the number of products are ideal for upselling.

Consider creating various funnels, analyze results daily, and utilize A/B tests to determine which cross-sell product or discount works best. These are simple yet effective strategies that have helped our customers earn an additional revenue of $100 Million.

Hope you find these insights valuable.
If you have any additional questions or need further assistance, please feel free to reach out us at support@helixo.co or via our in-app chat.
We are always happy to help you.
Best regards,

Tinu,
Customer Support Lead at Helixo.

27 januari 2022

Very good and cheap app. I just wrote to the support because I needed to change some coding stuff. The Team just did it in minutes! WOW!! Every one, from support to the builder are great!

Candysurprisebox
Österrike
7 månader användning av appen
UFE - Upsell Funnel Engine svarade 27 januari 2022

Thank you for taking the time to express your thoughts on our app and our efforts without asking. This means a lot to us. If in need of further help please contact us at support@helixo.co or via our in-app chat.

We are always happy to help.

- Sarah, Customer Support Advocate.

27 september 2022

Responsive customer service and product looks user friendly for those with no previous upsell/bundle experience

Outdoor Isolation
Australien
7 månader användning av appen
UFE - Upsell Funnel Engine svarade 27 september 2022

We’re really grateful and appreciate you taking the time to share your rating with us.

We’re glad that you enjoyed our support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

12 september 2022

I just downloaded this app and it's working perfectly. The app has a lot of options for cross sell and upsell. Also I wanted to change the position of the cross sell on my web page and I contacted support and they gave me an excellent service.

Venner
Mexiko
7 månader användning av appen
UFE - Upsell Funnel Engine svarade 13 september 2022

We are grateful that you took the time out to leave us a review. Your review made my day. Your feedback helps us to improve service for everyone

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

26 september 2020

Application at the top! Responsive and available customer service. The app greatly helps to increase the average shopping cart and allows A/B testing! Very good, I recommend it!

Femme Avenue
Frankrike
7 månader användning av appen
25 november 2021

This is a very useful app with great online support. They're always available to help you get started. If you're wanting to upsell in volume and cross sell with other products, look no further. This app has it all

VODEZI
Storbritannien
7 månader användning av appen
UFE - Upsell Funnel Engine svarade 26 november 2021

Thank you so much for such a great review. Your words really inspire us to keep going. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Nikitha, Customer Support Advocate.

15 april 2021

Great app, pricing model works perfectly for small businesses just starting out. Support staff are also responsive and very helpful

GB Personal Shopper
Storbritannien
7 månader användning av appen
31 augusti 2020

Faced some problems when setting up my funnels, and contacted the live chat support.. It's a real person and replied within minutes.. She's very helpful and helps me solve the issues.. This apps is free and easy to use.. and it's totally free.. highly recommended...

COOL FUN TECH
Malaysia
7 månader användning av appen
26 september 2021

Great and fast support from the team for any issues. A perfect app for your upsells with integration via Shopify. Recommended!

Joey Sturgis Tones
USA
7 månader användning av appen
UFE - Upsell Funnel Engine svarade 26 september 2021

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

- Sarah, Customer Support Advocate