Helhetsomdöme
4,8
Antal per omdömesnivå
  • 93 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
27 april 2024

great with freeplan

EZSCHOOL
Vietnam
Ungefär en timme användning av appen
UFE - Upsell Funnel Engine svarade 29 april 2024

Thank you so much for your kind words!

We're thrilled to hear that you're enjoying our free plan. Providing a valuable experience for our users, regardless of the plan they're on, is always our top priority

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

4 december 2023

Great app, great customer service highly recommend

The sofa cover crafter
Estland
13 dagar användning av appen
UFE - Upsell Funnel Engine svarade 5 december 2023

We truly appreciate your positive feedback! It's fantastic to know you find our app great, and that our customer service has met your expectations. Thank you for the recommendation; it means a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


26 december 2023

Great communication!

JackRatchet
USA
8 månader användning av appen
UFE - Upsell Funnel Engine svarade 28 december 2023

Thank you for your positive feedback!

We're thrilled to hear that you appreciate our communication. We strive to provide excellent service, and it's rewarding to know that our efforts are recognized.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


Redigerat 22 januari 2024

Would highly recommend! Love the service and how easy it is to use!

UK walkingpad
USA
3 månader användning av appen
UFE - Upsell Funnel Engine svarade 7 november 2023

Thank you for the awesome five-star review! We're so happy you loved our app.

Your feedback means a lot to us and keeps us motivated to do our best

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


6 december 2023

Amazing! Glen's support is top tier, everything going smooth!

FutureaL ShoP
USA
En dag användning av appen
UFE - Upsell Funnel Engine svarade 7 december 2023

Thank you for your kind words! We're delighted to hear that Glen's support has been top-tier, and we're thrilled that everything is going smoothly for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


8 februari 2024

Excellent service

SereneLuxe
Kanada
Ungefär en timme användning av appen
UFE - Upsell Funnel Engine svarade 9 februari 2024

Thank you for your positive feedback on our service! It's great to hear that you had an excellent experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

3 augusti 2023

Excellent way to get add-on sales.

We had an issue with integrating with other apps but Glen from the support chat was able to resolve this quickly and efficiently

The Giveaway Guys
Storbritannien
Ungefär 2 år användning av appen
UFE - Upsell Funnel Engine svarade 4 augusti 2023

Hi, we are so happy that you enjoyed your experience with us! We appreciate the great review and looking forward to help you.

Your kind words mean a lot to us and we will make sure to continue providing the best service possible. Thank you for choosing us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

5 oktober 2023

Customers take the discounted offer and remove the original triger product from cart, and you end up loosing money.

Customer support don't exist and they don't reply.

Febron
USA
Ungefär 3 år användning av appen
UFE - Upsell Funnel Engine svarade 7 oktober 2023

We apologize for any inconvenience you've experienced, and we appreciate your feedback.

Regarding the lack of response, please note that our support hours are from 8 am to 11 pm (IST). We do our best to respond promptly during those hours, and we're actively working on extending our support coverage.

Regarding the issue you mentioned, it appears that the problem occurred because the option 'Remove discount if trigger product is removed' was disabled It is designed to prevent situations like the one you described, and we recommend keeping it enabled to ensure the discounts are applied correctly.

We value your feedback, and we're continuously working to improve our app and support services.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Tinu,
Customer Support Lead at Helixo

2 augusti 2023

I would definitely recommend this app. It helped to increase our revenue and AOV. Also, the support is incredible, helps very quickly with every detail. Love it!

Madeline
Nederländerna
Mer än 2 år användning av appen
UFE - Upsell Funnel Engine svarade 3 augusti 2023

Thank you so much for your wonderful review of our UFE Cross Sell & Upsell Bundle app!

We're pleased to hear that the app has been beneficial for your business by increasing revenue and average order value (AOV). We designed it with the goal of helping merchants like you boost their sales, and it's fantastic to know that it's making a positive impact on your store.

Moreover, we take great pride in providing top-notch customer support, and we're delighted to hear that you found our support team helpful and quick to address any concerns.

Your recommendation means a lot to us, and we're grateful for the opportunity to serve you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

17 oktober 2023

We particularly like UFE because the Frequently Purchased With feature updates the variant of the trigger product as it's changed further up the page.

The support team was also incredibly helpful with assisting us in customizing the widget for our store when we couldn't' figure out a few things like positioning etc.

Possum Play AU
Australien
25 dagar användning av appen
UFE - Upsell Funnel Engine svarade 18 oktober 2023

We're thrilled to know that you're enjoying UFE and finding value in its features, especially the Frequently Purchased With feature. It's great to hear that our support team could assist you in customizing the widget to suit your store's needs.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team