評價 (1,097)

整體評分
4.8
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2022年8月4日

This app is great and helped me with so many problems. The customer service staff is very patient to help me answer my questions, which can help us grow our performance, recommend!!!

portraitler
美國
使用應用程式 7個月
UFE - Upsell Funnel Engine 已回覆 2022年8月5日

Thank you so much for the positive review! We love hearing from our customers – especially when our app is able to make a positive difference to them.

We appreciate this kind of feedback. We want to help our clients, therefore I'm thrilled that we were able to do that for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate.

2022年7月4日

I love this app and support team! Whenever I contact support, it is always eager to help me. I needed to place a funnel near the image onto collection page, and the support team inserted code in Theme settings. It significantly simplified the process of creating my collection page.

Napura Italy
美國
使用應用程式 7個月
UFE - Upsell Funnel Engine 已回覆 2022年7月4日

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for sharing good feedback. We look forward to serving you for many years to come!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Athira, Customer Support Advocate.

2022年8月16日

Really good , useful and efficient app ! Always somebody to help us when we need. definitely a good way to make growing up our company

The Mansion Press
法國
使用應用程式 7個月
UFE - Upsell Funnel Engine 已回覆 2022年8月16日

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

2022年10月24日

Brilliant. I only use the free version currently but it's already converted a customer. I had an issue with the offer showing correctly and the support is nothing short of 5 stars. Very quick and very helpful. I highly recommend this company and it's app.

Lovetree Products
英國
使用應用程式 6個月
UFE - Upsell Funnel Engine 已回覆 2022年10月24日

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2022年11月14日

Great Support Service , Quick answer to my Question and do custom works for me , Thanks a lot to

cryolix
德國
使用應用程式 6個月
UFE - Upsell Funnel Engine 已回覆 2022年11月14日

We are grateful that you took the time out to leave us a review. Your review made my day. Your feedback helps us to improve service for everyone

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2022年5月18日

Es una buena App, ayuda para poder elevar el ticket promedio de venta.
Es algo confuso de entender los conceptos de parametrización, pero su equipo de soporte es excelente.

Gelden Cosmeticos
墨西哥
使用應用程式 6個月
UFE - Upsell Funnel Engine 已回覆 2022年5月20日

En primer lugar, muchas gracias por su tiempo. Gracias por encontrar un gran valor en nuestra aplicación y servicio.

Podríamos ayudarte en cada situación. Por favor, háganos saber si necesita ayuda.

En caso de consultas adicionales, contáctenos en support@helixo.co o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle.

- Sarah, defensora de atención al cliente.

2022年7月20日

Why does this app create an order draft? Apart from that, we are very happy with the application. Thank you

Vincent's Collection
土耳其
使用應用程式 6個月
UFE - Upsell Funnel Engine 已回覆 2022年7月20日

First of all, thank you so much for your review. Your words really made our day.

The Draft Orders API provides the ability to create draft orders with a discount. UFE app uses Shopify draft order to apply the discount for upsell offers.

The draft order status changes to complete when the customer makes payment and completes the checkout.

Also, consider a draft order with an open status as an abandonment order.

Hope you got the point. Thanks again for your kind words.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

2021年12月17日

The app works well. I got some issues with the app design on my store. I contacted the support, and their team were really professional and fast in fixing my issues. So great

SneakFreakTM
法國
使用應用程式 6個月
UFE - Upsell Funnel Engine 已回覆 2021年12月17日

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us via our in-app chat or at support@helixo.co. We are always happy to help.

- Sarah, Customer Support Advocate.

2023年9月1日

great fast service

BatSwingers
波蘭
使用應用程式 6個月
UFE - Upsell Funnel Engine 已回覆 2023年9月4日

Thank you for your positive feedback on our fast and efficient service! We greatly appreciate your kind words and are always here to assist you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2021年7月13日

Sarah, thank you very much, it helped me with all my problems, it's really kind and patient. This application has been very good for my store. I recommend it to everyone.

Batmansstore
土耳其
使用應用程式 6個月
UFE - Upsell Funnel Engine 已回覆 2021年7月13日

Awesome, really appreciate your time to share the feedback ✨

In case of further issues please contact us through our in-app chat or at support@helixo.co.

- Sarah, Customer Support Advocate.