整體評分
4.8
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2023年12月6日

Amazing! Glen's support is top tier, everything going smooth!

FutureaL ShoP
美國
使用應用程式 1天
UFE - Upsell Funnel Engine 已回覆 2023年12月7日

Thank you for your kind words! We're delighted to hear that Glen's support has been top-tier, and we're thrilled that everything is going smoothly for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


2023年10月20日

I really love it. Very useful app and helpful support

Ancerre Designs
美國
使用應用程式 1年多
UFE - Upsell Funnel Engine 已回覆 2023年10月22日

Thank you so much for your kind words! We're delighted to hear that you love our app and have found it to be very useful. Our team is always here to provide helpful support whenever you need it.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


2023年10月17日

Great app which helps to increase my revenue and average order value. Very happy with it. The support team is also really helpful and prompt in responding.

Meniacc
馬來西亞
使用應用程式 大約2年
UFE - Upsell Funnel Engine 已回覆 2023年10月18日

Thank you for your positive feedback! We're delighted to hear that our app has been instrumental in boosting your revenue and average order value. We're committed to delivering top-notch service, and your kind words are highly motivating.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

編輯時間:2024年1月22日

Would highly recommend! Love the service and how easy it is to use!

UK walkingpad
美國
使用應用程式 3個月
UFE - Upsell Funnel Engine 已回覆 2023年11月7日

Thank you for the awesome five-star review! We're so happy you loved our app.

Your feedback means a lot to us and keeps us motivated to do our best

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


2023年11月8日

This is a wonderful app to help with upsell and cross selling. The customer service was very helpful as well!

Mighty Moose Nutrition
美國
使用應用程式 大約1個月
UFE - Upsell Funnel Engine 已回覆 2023年11月10日

We're delighted to hear that you're enjoying the benefits of our app for upselling and cross-selling. Your positive feedback is greatly appreciated!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


2023年10月5日

Customers take the discounted offer and remove the original triger product from cart, and you end up loosing money.

Customer support don't exist and they don't reply.

Febron
美國
使用應用程式 大約3年
UFE - Upsell Funnel Engine 已回覆 2023年10月7日

We apologize for any inconvenience you've experienced, and we appreciate your feedback.

Regarding the lack of response, please note that our support hours are from 8 am to 11 pm (IST). We do our best to respond promptly during those hours, and we're actively working on extending our support coverage.

Regarding the issue you mentioned, it appears that the problem occurred because the option 'Remove discount if trigger product is removed' was disabled It is designed to prevent situations like the one you described, and we recommend keeping it enabled to ensure the discounts are applied correctly.

We value your feedback, and we're continuously working to improve our app and support services.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Tinu,
Customer Support Lead at Helixo

2023年10月25日

Really great experience with the rep Athira, really helpful, knowledgeable and fast, got our problem resolved quickly and back to work, highly recommend!

Pet Bay Supply
美國
使用應用程式 3個月
UFE - Upsell Funnel Engine 已回覆 2023年10月26日

I'm delighted to hear about your excellent experience with Athira.
Her helpfulness, knowledge, and efficiency in resolving your issue promptly are truly commendable.
We appreciate your recommendation and Thank you for your kind words!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


2023年11月11日

Team helped me out alot during the last two weeks.
To set things up on my store.
Keep up the good work!

mijnenergiebesparing
比利時
使用應用程式 11天
UFE - Upsell Funnel Engine 已回覆 2023年11月13日

Thank you so much for your kind words!

We're thrilled to hear that our team was able to assist you in setting things up in your store. We truly appreciate your feedback and encouragement.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


2023年9月23日

Great Service. Quick Response. Best one so far!

Hyphen
美國
使用應用程式 大約2年
UFE - Upsell Funnel Engine 已回覆 2023年9月25日

Thank you so much for your kind words! We're pleased to hear that you're satisfied with our service and appreciate your feedback. We're here to provide you with the best experience possible, and we're always ready to assist you whenever you need us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


2024年5月3日

Their support replies fast, ensuring users get what they need promptly. They quickly grasps user queries, making communication smooth.

Gouache Bags
菲律賓
UFE - Upsell Funnel Engine 已回覆 2024年5月4日

We're delighted to hear such positive feedback!

Thank you for recognizing our commitment to providing fast and efficient support.

Ensuring that our users' needs are met promptly is a top priority for us.

It's wonderful to hear that our team has been able to quickly grasp your queries, making communication smooth and effective.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team