評價 (1,095)

整體評分
4.8
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2024年2月1日

Great app, excellent free option and great pricing structure outside of that. Fast customer service response, would recommend!

Our Apparel UK
英國
使用應用程式 2年多
UFE - Upsell Funnel Engine 已回覆 2024年2月2日

Thank you so much for your fantastic review! Providing valuable and accessible services to our users is a top priority for us.

It's great to know that our customer service team was able to respond promptly to your needs.

We understand the importance of fast and efficient support, and we're delighted that your experience reflects our commitment to customer satisfaction.

Your recommendation means a lot to us, and we're grateful for your trust in our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

Helixo Support Team

2024年3月15日

Great Customer Service once 1 is around. Lishana was very helpful and patience. Would love to grow my shopify with it since it is free for newer shops. Really useful app!

DoLaMy
美國
使用應用程式 3個月
UFE - Upsell Funnel Engine 已回覆 2024年3月23日

We're delighted to hear about your positive experience with our customer service! Thank you for recognizing Lishana's helpfulness and patience. We're glad to know that you find our app useful for growing your Shopify store, especially with its free plan.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

2024年10月26日

great

TimePieces Unlimited
美國
使用應用程式 大約1小時
UFE - Upsell Funnel Engine 已回覆 2024年11月2日

Thank you for the great review!

We’re thrilled to hear you had a positive experience with us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2024年11月19日

Nadeem is very friendly and patient. Since I am a newbie and not familiar with many settings, he patiently helped me when I was facing a breakdown. Thank you very much for his help.

PITAKA Germany
香港特別行政區
使用應用程式 大約1年
UFE - Upsell Funnel Engine 已回覆 2024年11月20日

Thank you so much for your kind words!

We're thrilled to hear that Nadeem was able to assist you with patience and understanding during a challenging moment.

Helping our customers feel supported, especially when navigating new settings, is our top priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

編輯時間:2024年7月2日

I've tried about 10 different cross-sell apps on Shopify and this one is, by far, the best. To top it off, the customer support is fantastic.

Safety Hoist Company
美國
使用應用程式 4個月
UFE - Upsell Funnel Engine 已回覆 2024年3月10日

Thank you for your feedback! We're glad to hear that you find the app great and easy to use. Our team works hard to provide strong customer support, and we're pleased that you would recommend us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


2024年1月26日

First time user of the app UFE , i was a bit nervous as i didn't know how it worked but fortunately Tinu rescued me, she was very patient, extremely professional and friendly.
All my questions were answered and very quickly. I happy to know that we can reach the assistance anytime and they will be there for us.

Well done for the customer service and thanks again to Tinu.

Breakcup
法國
使用應用程式 30天
UFE - Upsell Funnel Engine 已回覆 2024年1月27日

Thank you so much for taking the time to share your positive experience with our customer service team! We are thrilled to hear that our agent was able to assist you effectively and make your first experience with UFE a positive one.

Our team takes pride in providing excellent customer service, and we're delighted to know that you found our representative to be patient, professional, and friendly. It's wonderful to hear that your questions were answered quickly and that you feel confident in reaching out to us anytime you need assistance.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

Helixo Support Team

2024年5月16日

really helped me positioning my offer correctly 10/10 support

H'Allure
以色列
使用應用程式 大約1個月
UFE - Upsell Funnel Engine 已回覆 2024年5月17日

Thank you so much for your kind words and the fantastic 10/10 rating!

We are thrilled to hear that our support team could assist you in positioning your offer correctly.

Your success is our priority, and it's wonderful to know we made a positive impact.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2024年4月26日

Great app & functionality - customer service is top quality too! Quick and reliable support.

The Foot Collective
澳洲
使用應用程式 3年多
UFE - Upsell Funnel Engine 已回覆 2024年4月27日

Thank you for your fantastic review!

We're delighted to hear that you're loving the app's functionality and that you've had such a positive experience with our customer service team.

Providing top-quality support is our priority, and we're thrilled to have been able to assist you quickly and reliably.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

2024年3月25日

Love the app how easy it is to implement on our store.

Sunshine Nail Supply
美國
使用應用程式 大約2年
UFE - Upsell Funnel Engine 已回覆 2024年3月26日

We're delighted to hear that you're enjoying our app and finding it simple to integrate into your store!

Your feedback fuels our commitment to providing exceptional service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2024年2月21日

I just had a small question, I contact support and Glen was super helpful , even he made a google meeting with me sharing the screen , this is not an usual thing that most support team i deal with do.

5* support

regarding the app its doing everything I need it to do and its simple to use, you just need to play arround a little bit and we can configure it easely

VelvetX
葡萄牙
使用應用程式 14天
UFE - Upsell Funnel Engine 已回覆 2024年2月22日

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that the Customer service agent could assist you promptly and effectively. Providing exceptional support is always our top priority, and we're glad to know that the Customer service agent went above and beyond to ensure your satisfaction, even going as far as setting up a Google meeting to assist you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team