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It quite easy to use if understand its logic. Anyway when you couldn't find the solution by yourself, the better way is to consult the customer service.
Thank you so much for such a great review. Your words really inspire us to keep going. Feel free to let us know what improvements we can make from our side. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Nikitha, Customer Support Advocate.
To help me install the app I had a very pleasant, patient, and responsive person named Sarah! Good customer support!
As a new user to the app, first impressions have been great so far. I hope it sustains! There are multiple options to enable different types of product bundles and offers.
Thank you so much for sharing your first experience with our app. We really appreciate you being a customer. We’re here for you anytime.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
Great app, amazing customer support. Super fast and detailed responses. I was able to set the app up very fast thanks to the support. Recommend.
Glad that I could help you, always happy to help merchants like you 😊 Thank you so much for sharing your valuable feedback.
In case of further issues please contact us through our in-app chat or at support@helixo.co
- Sarah, Customer Support Advocate
Unfortunately, to date, it is not useful for the multilingual shop, so I cannot use it. I'm so sorry. I hope they can solve this problem in the future. If you have a single language shop, it is very good.
Thank you so much for the honest feedback 🥰
We do support translation for one language at the moment, but we will surely implement translation for multilingual shops like you in the upcoming update releases. 💪🏻
- Sarah, Helixo 👩🦰
So easy and helpful tool and in doubt the support team is wonderful! Easy setup and configuration. Many possibilities to upsell!
Très bon travail de la part de Sarah !
L'application est plutôt complète mais pourrait néanmoins adapté son option gratuite.
Merci beaucoup. Nous prendrons votre suggestion en considération.
Si vous avez besoin d'aide supplémentaire avec notre application, veuillez nous contacter à support@helixo.co ou via notre chat intégré à l'application.
- Sarah, avocate du service client.
My bundles were showing $ instead of € ... after trying everything, i was stocked and the team fixed it up very quickly.. i can go back to work now .. many many thx to Sreeshankar from Ernakunam / India... this guy is so nice and understood everything right away ... a real pleasure .. thx to you man ..
This review really made my day. Thank you so much for the mention. But all credit goes to my team for the prompt issue resolution. We shall work hard to make our services better for you.
We have our next major update all set to release in the near future. We hope you will like the new additions.
Thank you for being a great customer to us.
If you need more assistance please contact us at support@helixo.co or via our in-app chat. We are always here to help you.
- Sreeshankar, Customer Support Advocate.
Great app. it helped me to improve my conversion rate a lot. Customer service is AMAZING! fast and very helpful .
I recommend this app to everyone!
This app is really easy to set up and very flexible. For the moment the app does not fit 100% of my needs but I tchated with one of the 2 self-funded team. She was very kind and will test features to improve the app very soon. Thank you for this reactivity.