Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
September 6, 2022

great app, great customer service! especially when you have some questions, the team will help you until you fix it. Highly recommended

AwesomeStore
China
Time spent using app: About 3 hours
UFE - Upsell Funnel Engine replied September 6, 2022

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

September 1, 2022

So far so good. really easy ti use, and good functionality too. great support service, day and Night.

Industrial Athletic
New Zealand
Time spent using app: About 2 hours
UFE - Upsell Funnel Engine replied September 1, 2022

Thank you so much for finding great value in our app. Your words really made my day. We are always happy to help merchants like you

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

September 1, 2022

ottima applicazione, consigliattissima. servizio clienti molto disponibile. piano gratuito già ottimo per chi comincia

Caliwatch
Italy
Time spent using app: 3 months
UFE - Upsell Funnel Engine replied September 1, 2022

Wir freuen uns, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen. Ihr Feedback hilft uns, den Service für alle zu verbessern

Bei weiteren Fragen kontaktieren Sie uns bitte unter support@helixo.co oder über unseren In-App-Chat. Wir helfen Ihnen gerne weiter.

- Sarah, Kundenbetreuerin.

August 31, 2022

Super easy and great service. Struggled with another App for weeks and got this one working in minutes! Happy user :)

Beach and Wood
Australia
Time spent using app: 5 months
UFE - Upsell Funnel Engine replied September 1, 2022

Hi, there. Thank you so much for taking the time to provide us with your feedback.
I'm glad to hear that you've found the app useful thus far. Also, thanks for finding great values in our customer support

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

Sarah, Customer Support Advocate

August 31, 2022

Perfect app to improve your sales, easy to use, and the support responds quickly to help you solve issues.

Lyou Store
China
Time spent using app: 8 days
UFE - Upsell Funnel Engine replied August 31, 2022

Thanks for the positive review! We love hearing from our customers – especially when our product and support are able to make a positive difference to them.

Thanks again, and we hope to hear from you again soon!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

August 30, 2022

This is a Fantastic app our sales have increased dramatically and the customer service is incredible!

SOEK® Australia
Australia
Time spent using app: Over 2 years
UFE - Upsell Funnel Engine replied August 31, 2022

We appreciate the kind words! I’m thrilled to hear that our app and services worked out for you.

It’s always humbling to hear how we’re able to make our customers’ business better.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

August 26, 2022

I needed a simple solution for quantity discounts in my store, but I got stuck with finding an app that: 1) is free (or at least free until some amount of store orders/add-to-carts/etc) 2) works with some currency converter app, 3) works with Debutify theme,
4) and doesn't look horrible in the store (so many apps look so bad) ...which turned out to be really hard to find. I tested all free currency converter apps with all free quantity discount apps, and there was always some issue. Most often the discount didn't show up in the cart and no one of the support managers of all the apps was not able to fix it. The biggest issue was probably the Debutify theme. (There was missing some script because Debutify works differently than most themes.) But finally, I found an app whose support was able to fix it and it's UFE app! What's more, not only did they make this finally work for me, but they also adjusted the appearance of the widget as I asked (they wrote an additional css code for me), which I appreciate so much! And if you ask which currency converter app I use, it's named BUCKS and it's from the same company (Helixo), which is why it's fully compatible with UFE app. I highly recommend this combo. Even if the discount app doesn't look exactly as you need (yeah they should add a bit more design editing options), their support is very helpful and will help you to adjust it.

Syzygy Light
Slovakia
Time spent using app: 6 months
UFE - Upsell Funnel Engine replied August 26, 2022

We appreciate you finding our app to be very valuable. We are always glad to provide you with outstanding services. Once again, I thank you for taking the time to feedback on our app and service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Athira, Customer Support Advocate.

August 26, 2022

Perfect app to improve your sales, easy to use, and the support responds quickly to help you solve issues.

The ONE Music
United States
Time spent using app: 3 months
UFE - Upsell Funnel Engine replied August 26, 2022

Thank you for your kind words. Thanks again for finding great value in our services. We are always happy to help merchants like you.

I am glad to see that you are satisfied with our app. We will keep this effort and care in the future too.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

August 25, 2022

uso sempre questa applicazione e mi piace, la trovo molto comoda e utile, il supporto è molto buono, grazie

REGINA MODA | Borse & Accessori
Switzerland
Time spent using app: About 1 month
UFE - Upsell Funnel Engine replied August 25, 2022

Grazie mille per la valutazione a 5 stelle e considera grandi valori nel nostro supporto. Siamo sempre felici di aiutare i commercianti come te

In caso di ulteriori domande, contattaci all'indirizzo support@helixo.co o tramite la nostra chat in-app. Siamo sempre felici di aiutarti.

- Sarah, difensore dell'assistenza clienti.

August 25, 2022

Super app en nog betere support, Je vragen worden serieus genomen en er wordt uitgebreid gekeken naar het probleem.

Agletless
Netherlands
Time spent using app: 14 days
UFE - Upsell Funnel Engine replied August 25, 2022

Heel erg bedankt. Je woorden maakten mijn dag echt goed.
Neem gerust contact met ons op als u meer hulp nodig heeft.

Neem contact met ons op via support@helixo.co of via onze in-app chat. We zijn er altijd om u te helpen.

- Sarah, advocaat voor klantenondersteuning.