Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
Edited July 29, 2022

Esta aplicación es excelente; siempre con actualizaciones que ofrecen mejoras, Soporte es excelente, siempre en busca de solucionar lo que como usuario de la app busco y son muy rápidos en busca de la solución. Especialmente gracias a Sarah y Athira por su apoyo en Soporte.

The 7 colors
Peru
Time spent using app: 6 months
UFE - Upsell Funnel Engine replied July 29, 2022

En primer lugar, gracias por tomarse el tiempo para enviar comentarios positivos sobre su experiencia con nuestra aplicación. Me alegro mucho de que hayamos podido ayudarte a conseguir tu objetivo. Gracias nuevamente por mencionar nuestro nombre en sus comentarios. Tu reseña me alegró el día.

En caso de consultas adicionales, contáctenos en support@helixo.co o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle.

- Sarah, defensora de atención al cliente.

Edited July 26, 2022

The Costumer Service of this app is very helpful. Especially Athira she solved the problem so quick. Thank you very much.

Vladyshop
Turkey
Time spent using app: 1 day
UFE - Upsell Funnel Engine replied July 26, 2022

We are grateful that you took the time out to leave us a review. Your review made my day. Your feedback helps us to improve service for everyone

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Athira, Customer Support Advocate.

July 23, 2022

The Costumer Service of this app is wonderful. Thank you very much.
Athira help me a lot!! I recommend to all to use this App

Thingz
Portugal
Time spent using app: 3 months
UFE - Upsell Funnel Engine replied July 23, 2022

Thank you so much for finding great value in our app. Your words really made my day. We are always happy to help merchants like you

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Athira, Customer Support Advocate.

July 20, 2022

Why does this app create an order draft? Apart from that, we are very happy with the application. Thank you

Vincent's Collection
Turkey
Time spent using app: 6 months
UFE - Upsell Funnel Engine replied July 20, 2022

First of all, thank you so much for your review. Your words really made our day.

The Draft Orders API provides the ability to create draft orders with a discount. UFE app uses Shopify draft order to apply the discount for upsell offers.

The draft order status changes to complete when the customer makes payment and completes the checkout.

Also, consider a draft order with an open status as an abandonment order.

Hope you got the point. Thanks again for your kind words.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

July 20, 2022

UFE Cross Sell & Upsell Bundle is the Best app, Easy app for using and i got greater support team for help

PlanToys Thailand
Thailand
Time spent using app: 6 days
UFE - Upsell Funnel Engine replied July 20, 2022

First of all, thank you for letting us know about your experience with our app. I’m elated to hear that the app is easy to use and you got great customer support. I’ll be sure to let our team that their work is appreciated!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

July 19, 2022

Gli sviluppatori fanno tutto il possibile per aiutarti, anche a volta per problemi non relativi completamente all'app. Approvati al 100%!

ShottyGun
Italy
Time spent using app: 8 months
UFE - Upsell Funnel Engine replied July 19, 2022

Grazie per aver condiviso il tuo feedback sulla nostra app.

Lo condivideremo con tutto il nostro staff per motivarli a continuare il loro eccellente lavoro.
In caso di ulteriori domande, contattaci all'indirizzo support@helixo.co o tramite la nostra chat in-app. Siamo sempre felici di aiutarti.

- Athira, difensore dell'assistenza clienti.

July 18, 2022

Free trial wasn't working so they gave me a special one that was longer, not used the app yet properly but great customer service so far and looks fairly easy to use, also a decent price

Acanthia
United Kingdom
Time spent using app: 3 months
UFE - Upsell Funnel Engine replied July 18, 2022

Hi, First of all, we are extremely sorry about the free trial issue. Also, thanks for reporting the issue.

We are very glad to see that you had a five-star experience with our customer service. Your words really made my day :)

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

July 18, 2022

çok güzel bir uygulama bizim işimizi kolaylaştırdı ayrıca destek merkezi cok ilgili anında çözüm bulabiliyorlar.

Banyonline
Turkey
Time spent using app: 5 days
UFE - Upsell Funnel Engine replied July 18, 2022

Uygulamamız ve çabalarımız hakkındaki düşüncelerinizi ifade etmeye zaman ayırdığınız için teşekkür ederiz. Bu bizim için çok şey ifade ediyor.

Daha fazla sorunuz olması durumunda lütfen support@helixo.co adresinden veya uygulama içi sohbetimiz aracılığıyla bizimle iletişime geçin. Size yardımcı olmaktan her zaman mutluluk duyarız.

- Sarah, Müşteri Destek Avukatı.

July 15, 2022

Use it for one year and update to new version for our new theme. Get very great help from support team(Sara and her colleagues). Would recommend this app to everyone who really want more AOVs.

Techypop.com
Hong Kong SAR
Time spent using app: About 1 year
UFE - Upsell Funnel Engine replied July 15, 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for sharing good feedback. We look forward to serving you for many years to come! Also, we will consider your suggestion on the future updates

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

July 15, 2022

The Best app! thanks. The app helps with the store and guiding customer with beautiful design and options

quencisell
Canada
Time spent using app: 12 months
UFE - Upsell Funnel Engine replied July 15, 2022

Thank you so much for leaving your great experience with our app. We are glad to see satisfied merchants like you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.