Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
June 13, 2022

It works great and the support service is excellent and fast, I love it and it improves the sale on my website, thanks.

Boosterss
Hong Kong SAR
Time spent using app: About 1 month
UFE - Upsell Funnel Engine replied June 13, 2022

Hey, Making our customers happy is always at the top of our to-do list, and I’m glad to hear that you found our app and services helpful.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

June 10, 2022

I needed help.. I just opened a chat and in less than 5 minutes they help me solved my issue.. I highly recommend this app!

KJ Applique Embroidery
United States
Time spent using app: 10 days
UFE - Upsell Funnel Engine replied June 13, 2022

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! We are always happy to help merchants like you

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

June 7, 2022

Great app and support. We have been using this app for a while now, and we are amazed by the good support that we receive. Thanks for your efforts!

EV Plug Europa
Netherlands
Time spent using app: About 1 year
UFE - Upsell Funnel Engine replied June 7, 2022

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Thank you again for your kind words

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Athira, Customer Support Advocate

June 7, 2022

The team behind this app are the definition of gold standard service. We own 5 websites 1 of which is a wholesale site. All websites use the same advanced theme which actually has bundle functionality built in however it was very clunky and not the most robust way of maximising upsell margins. The UFE app is extremely user friendly and powerful in terms of upselling free gift promotions and bundling products together. For my trade site in particular, it has numerous customisations meaning I needed an alternative solution which was better than both the theme option and the wholesale third party app I need to use. I had an issue with bundles previously in the sense that I couldn't get it to integrate between all custom code on the site however the team at UFE were able to override this with the clean code meaning all my problems were solved within one hour of install. It is so simple to use and set up various funnels. The customer service aspect is tremendous and they reply within just 5 minutes! Any technical issue with script were resolved within 30 minutes of raising a ticket which personally for me is a breath of fresh air! If anyone has complex builds that don't work with other apps or pre built functions within a theme, I would seriously consider UFE as it does everything you could want from a bundle app and it seamlessly integrates with complex code.

Collectables
United Kingdom
Time spent using app: 12 days
UFE - Upsell Funnel Engine replied June 7, 2022

Wow – thanks for your kind remarks! I’m thrilled to hear that our app worked out for you. It’s always humbling to hear how we’re able to make our customers’ jobs easier.

I’m also happy that you love our customer support. We put a lot of work into that, and so I’m glad to hear it’s serving its purpose and helping you out.

Have a great day, and thanks for the review!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

June 2, 2022

very good customer service. Everything works perfect. Thank you!!
very good customer service. Everything works perfect. Thank you!!

Mil Genial Uruguay
Uruguay
Time spent using app: 11 months
UFE - Upsell Funnel Engine replied June 2, 2022

We appreciate the kind words! I’m thrilled to hear that our app and services worked out for you. It’s always humbling to hear how we’re able to make our customers’ business better.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

June 2, 2022

Works very smoothly, and has a professional and modern interface. Would recommend! Seeing immediate results...

On Point Samples
Netherlands
Time spent using app: 6 days
UFE - Upsell Funnel Engine replied June 2, 2022

Thanks for the positive review! We love hearing from our customers – especially when our product and support are able to make a positive difference to them.

Thanks again, and we hope to hear from you again soon!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

June 2, 2022

Thank you Athira.!!! She solve my problem!!! i love this app,, thank you so much!!!! Athira i will use this app forever!!!

kitchenyours
South Korea
Time spent using app: 10 days
UFE - Upsell Funnel Engine replied June 2, 2022

Thank you so much for taking the time to write us such a wonderful review.

Really appreciate it.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Athira, Customer Support Advocate

June 2, 2022

Amazing customer service, easy to use. 100% recommend. Looking forward to seeing the increased AOV :)

Sakuchi
Singapore
Time spent using app: 2 months
UFE - Upsell Funnel Engine replied June 2, 2022

Hey. We’re thrilled that you were satisfied with our services. And our special thank you for recommending our app. We count ourselves lucky for customers like you. We look forward to hearing you again in the future!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

May 30, 2022

Super application pour augmenter la valeur de votre panier moyen. Tout est customizable et très bien pensé. Marche très bien je recommande.

Sneaked
Germany
Time spent using app: Over 1 year
UFE - Upsell Funnel Engine replied May 30, 2022

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

May 30, 2022

This app allows for the widgets to look up to date and app works very well. Customer service responded very quickly.

H2O Flo
United States
Time spent using app: 14 days
UFE - Upsell Funnel Engine replied May 30, 2022

Thank you for taking the time to deliver positive feedback on your experience with our app. I'm so glad we were able to help you achieve your goal.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.