Reviews (1,096)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.
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Great app and amazing client support ! If you have a problem it is taken care of in the following minutes, they are very reactive.
Thank you so much for such a great review. Your words really inspire us to keep going. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
Great app, comes loaded with a lot of upsell functionalities yet it hardly impacts the website speed. After just one month into the app, I have seen an upside in the revenue of my store. Let me also mention the amazing support team, they have who are willing to help out of their skin. I am rooting for them. Again, thank you for all the help. Totally worth the price :)
Hi, It’s great to hear that you had a positive experience with us. Our team will be happy to hear that their hard work has paid off!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
The customer service is really helpful and very prompt reply. And also this app helps to upsell marketing.
The best app to make upsells, the startup program makes the difference between all similar apps. in addition, you can do all kinds of upsells, very complete. My only suggestion would be that you could customize the thank you screen like other apps do, From then on this is perfect.
Thank you so much. We shall take your suggestion into our consideration. It has been already added as a feature request.
In case you need further assistance with our app, please contact us at support@helixo.co or via our in-app chat.
- Sreeshankar, Customer Support Advocate.
Fairly easy to use and customise. Looks great on our site and their customer service is very responsive!
Thank you so much for your feedback 😍 We are always committed to providing the best in class support to achieve the needs of merchants like you 🤗
- Sarah, Helixo 👩🦰
I only downloaded this app last night but so far it seems way better than any of the other bundle / upsell ones I've tried and less buggy... And I've tried a lot! The customer service is AMAZING. The widget does need some tweaks with help from their support team. Some tutorials would definitely be helpful. I also can't see its full functionality without putting it live on my store (the preview is a bit slow) which is a little annoying, but I might be doing something wrong. I would like to see more case studies on various offer types and how they can work down the funnel, depending on what's in the customer basket. In fact I don't really know what is possible with this app as there's not much information available so it's a bit of trial and error. But overall I'm really impressed and am going to keep going with it and testing it until I've got my head around it.
Great app, very useful to have and easy to use for the most part. Had one slight issue due to the design of my website and it's functionality when add to cart, but Sarah from customer support was very helpful and helped me with a workaround to my issue. Would definitely recommend.
This app is a great, it's extremely easy to set up, heaps of options and works extremely well- it's a gold mine and the support is patient and quick- special thanks to Sarah.
I find this App super easy to use and the support team are fantastic. On hand to help super quickly and go above and beyond to help you learn to get the best from the app. Thankyou
We appreciate you taking the time to write a review for us. Your feedback encourages us to provide better service to all customers.
Thanks again for your kind words.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
-Helixo Support team
Estoy muy contento con la aplicación. Funciona perfecto, muy intuititiva, con alto nivel de personalización. Con posibilidad real de hacer funnels muy potentes, incluso en su versión gratuita. Definitivamente quiero seguir usándola en forma permanente.