Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and raise average order value through features like bundle discounts and pop-up reminders. Its pricing model is seen as fair, charging more only when merchants sell more. The support team is recognized for their quick response and assistance, offering live chat and screen-sharing for complex issues. The app is also praised for its customization options, translation feature, and user-friendly design.

September 30, 2020

Have just uploaded this App and am really impressed. Had a few questions of which were answered immediately via Chat and I was ready to go with up-sells in place literally in minutes. Very impressed. Thank you

UWDOGS
Australia
8 months using the app
August 6, 2020

Great app, good support. It is clean and easy to use. I can generate more revenue with this app. Moreover, it has many features to choose.

Golonzo
Thailand
8 months using the app
September 12, 2020

Amazing customer service from the team. Tweaked the code on my theme so it fitted my needs. All so quick especially on a Saturday.

You are looking for a bundle creator and up-seller. Dont waste your time just download UFE Cross Sell and Upsell funnel. It will do everything you need.

Shout out to Sarah in your customer support team! - Amazing customer service

HypeMonkey
United Kingdom
8 months using the app
Edited September 14, 2020

Its alright. Bit of playing around and you can get it looking ok. Then discovered that it doesn't work on mobiles phones or tablets. Helpdesk messaged me a couple of times suggesting trying different phones & browsers, and when that didnt work just stopped talking to me! Seeing as 90% of my shop traffic is from mobiles I think ill delete

UPDATE: The Help team got back to me following my review and managed to make some adjustments to get it up and working. Happy with the result.

Super Liners
United Kingdom
8 months using the app
August 2, 2021

Just installed the app and had the first conversions. The support is great, needed some changes in the theme that they helped me with. They even suggest some changes to the design and provided me with the css to add to the widgets. Overall very satisfied so far!

Altijd Speciaal
Netherlands
8 months using the app
UFE - Upsell Funnel Engine replied August 2, 2021

Thank you so much for leaving us such a great review. Your words inspire us to keep up the hustle. We are always here to help you if you come across any more requirements or issues.

Please contact us at support@helixo.co or via our in-app chat.

-Sarah, Customer Support Advocate

Edited September 14, 2020

In fashion industry, we really need to give more upsell products, I used UFE to offer my customers with bundles on online stitching with different designs, its working well. The support is too good. they responded very fast.

I have tested some other apps, and found this to be really useful by the designs and functions.

All the best to the team behind UFE.

Nashaya Women's Fashion Accessories
United Arab Emirates
8 months using the app
Edited March 23, 2021

I use this for volume discounts and it looks and works fantastic! I've asked for some custom coding and they were able to promptly accommodate. Quick customer support. This makes up 90% of my sales. Happy to recommend it.

Flutter Flyers
United States
8 months using the app
July 19, 2022

Gli sviluppatori fanno tutto il possibile per aiutarti, anche a volta per problemi non relativi completamente all'app. Approvati al 100%!

ShottyGun
Italy
8 months using the app
UFE - Upsell Funnel Engine replied July 19, 2022

Grazie per aver condiviso il tuo feedback sulla nostra app.

Lo condivideremo con tutto il nostro staff per motivarli a continuare il loro eccellente lavoro.
In caso di ulteriori domande, contattaci all'indirizzo support@helixo.co o tramite la nostra chat in-app. Siamo sempre felici di aiutarti.

- Athira, difensore dell'assistenza clienti.

December 9, 2020

Good app. Well designed, easy to set up, easy to interpret the results, and helpful and friendly customer service.

Kittel
Canada
8 months using the app
October 2, 2020

I used many apps before, this is the best one i've ever used. I really love it because it work smoothly, nice display, easy to use, especially they got nice supporters, they're really fast. Amazing. You should try it guys, actually!

LoveTheWorld Style
Vietnam
8 months using the app