Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and raise average order value through features like bundle discounts and pop-up reminders. Its pricing model is seen as fair, charging more only when merchants sell more. The support team is recognized for their quick response and assistance, offering live chat and screen-sharing for complex issues. The app is also praised for its customization options, translation feature, and user-friendly design.

June 23, 2021

Great app and very simple to use.
The design is great and there are many advanced options which can be used for any kind of offer.

GENNY.PI Gioielli
Italy
6 months using the app
UFE - Upsell Funnel Engine replied June 25, 2021

Thank you so much for this wonderful opinion. Our hard work and dedication to being recognized by merchants like you give us immense joy and inspiration.

If in need of further assistance please contact us via the in-app chat or at support@helixo.co.

-Sarah, Customer Support Advocate.

November 26, 2020

this app is just amazing! design is very comfortable for customers, you can also choose fonts, text and button colors all by yourself! and I want to personally say thank you for customer support advocate Sarah. She is very kind and always ready to answer all the questions I have.

morethanpro
Lithuania
6 months using the app
May 18, 2022

Es una buena App, ayuda para poder elevar el ticket promedio de venta.
Es algo confuso de entender los conceptos de parametrización, pero su equipo de soporte es excelente.

Gelden Cosmeticos
Mexico
6 months using the app
UFE - Upsell Funnel Engine replied May 20, 2022

En primer lugar, muchas gracias por su tiempo. Gracias por encontrar un gran valor en nuestra aplicación y servicio.

Podríamos ayudarte en cada situación. Por favor, háganos saber si necesita ayuda.

En caso de consultas adicionales, contáctenos en support@helixo.co o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle.

- Sarah, defensora de atención al cliente.

May 27, 2021

Sarah and the team are great! They helped me code the plugin into our custom theme on shopify - no questions asked! Will recommend. Now i'll wait for the sales to come in.

Argh.dk
Denmark
6 months using the app
UFE - Upsell Funnel Engine replied June 1, 2021

We are really grateful for your kind words. This really inspires us to keep moving forward. We shall strive to make your experience with our app more and more enjoyable as we move forward. Thank you.

In case of further queries please contact us via the in-app chat or at support@helixo.co

-Sarah, Helixo customer support.

September 29, 2020

VERY GOOD. BEST FREE APP USED SO FAR. LOTS OF OPTIONS TO UPSELL N CROSSELL COMPARED TO OTHER FREE APPS

UrbanStyleStore
India
6 months using the app
July 20, 2022

Why does this app create an order draft? Apart from that, we are very happy with the application. Thank you

Vincent's Collection
Türkiye
6 months using the app
UFE - Upsell Funnel Engine replied July 20, 2022

First of all, thank you so much for your review. Your words really made our day.

The Draft Orders API provides the ability to create draft orders with a discount. UFE app uses Shopify draft order to apply the discount for upsell offers.

The draft order status changes to complete when the customer makes payment and completes the checkout.

Also, consider a draft order with an open status as an abandonment order.

Hope you got the point. Thanks again for your kind words.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

May 7, 2021

Best APP to do cross-selling and offers. It has several configurations and we can put it the way we want.

Bstrong
Portugal
6 months using the app
December 17, 2021

The app works well. I got some issues with the app design on my store. I contacted the support, and their team were really professional and fast in fixing my issues. So great

SneakFreakTM
France
6 months using the app
UFE - Upsell Funnel Engine replied December 17, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us via our in-app chat or at support@helixo.co. We are always happy to help.

- Sarah, Customer Support Advocate.

September 22, 2020

La aplicación era justo lo que estaba buscando.
La verdad que el servicio de atención al cliente fue algo lento pero toalmente entendible ya que solamente son dos personas. No me importó porque lo tuve de fondo en lo que configuraba otras cosas y además solucionaron mi problema.

Colgantillas
Spain
6 months using the app
August 18, 2020

This app is amazing. Installation and navigation are very easy to handle. I needed some help with some specific design customisation. They did it straight away for me! AAA Customer Service! Thank you!

aaina & co
Australia
6 months using the app