Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and raise average order value through features like bundle discounts and pop-up reminders. Its pricing model is seen as fair, charging more only when merchants sell more. The support team is recognized for their quick response and assistance, offering live chat and screen-sharing for complex issues. The app is also praised for its customization options, translation feature, and user-friendly design.

December 26, 2023

Great communication!

JackRatchet
United States
8 months using the app
UFE - Upsell Funnel Engine replied December 28, 2023

Thank you for your positive feedback!

We're thrilled to hear that you appreciate our communication. We strive to provide excellent service, and it's rewarding to know that our efforts are recognized.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


Edited January 22, 2024

Would highly recommend! Love the service and how easy it is to use!

UK walkingpad
United States
3 months using the app
UFE - Upsell Funnel Engine replied November 7, 2023

Thank you for the awesome five-star review! We're so happy you loved our app.

Your feedback means a lot to us and keeps us motivated to do our best

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


October 17, 2023

We particularly like UFE because the Frequently Purchased With feature updates the variant of the trigger product as it's changed further up the page.

The support team was also incredibly helpful with assisting us in customizing the widget for our store when we couldn't' figure out a few things like positioning etc.

Possum Play AU
Australia
25 days using the app
UFE - Upsell Funnel Engine replied October 18, 2023

We're thrilled to know that you're enjoying UFE and finding value in its features, especially the Frequently Purchased With feature. It's great to hear that our support team could assist you in customizing the widget to suit your store's needs.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

October 20, 2023

I really love it. Very useful app and helpful support

Ancerre Designs
United States
Over 1 year using the app
UFE - Upsell Funnel Engine replied October 22, 2023

Thank you so much for your kind words! We're delighted to hear that you love our app and have found it to be very useful. Our team is always here to provide helpful support whenever you need it.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


February 8, 2024

Excellent service

SereneLuxe
Canada
About 1 hour using the app
UFE - Upsell Funnel Engine replied February 9, 2024

Thank you for your positive feedback on our service! It's great to hear that you had an excellent experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

November 16, 2023

the app is very nice, you can customize different things, also the support service is fast and knowledgeable. super recommended

Birbab
Italy
1 day using the app
UFE - Upsell Funnel Engine replied November 17, 2023

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app and finding it customizable to your preferences. Our team works hard to provide fast and knowledgeable support, and we're delighted that you had a positive experience. Your recommendation means a lot to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


November 8, 2023

This is a wonderful app to help with upsell and cross selling. The customer service was very helpful as well!

Mighty Moose Nutrition
United States
About 1 month using the app
UFE - Upsell Funnel Engine replied November 10, 2023

We're delighted to hear that you're enjoying the benefits of our app for upselling and cross-selling. Your positive feedback is greatly appreciated!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


December 13, 2023

Easy to use. Support is extremely helpful and prompt in responding.

ViewSonic Store
Singapore
About 23 hours using the app
UFE - Upsell Funnel Engine replied December 14, 2023

We appreciate your positive feedback! It's fantastic to hear that you find our service user-friendly.

Our team is dedicated to providing helpful and prompt support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


December 26, 2023

very helpful. thanks

D.H. Best Shop
Israel
About 15 hours using the app
UFE - Upsell Funnel Engine replied December 28, 2023

Thank you so much for your kind words!

I'm glad to hear that you had a positive experience. Our team works hard to ensure our app meets your expectations, and it's rewarding to know that our efforts are appreciated.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


August 3, 2023

Excellent way to get add-on sales.

We had an issue with integrating with other apps but Glen from the support chat was able to resolve this quickly and efficiently

The Giveaway Guys
United Kingdom
About 2 years using the app
UFE - Upsell Funnel Engine replied August 4, 2023

Hi, we are so happy that you enjoyed your experience with us! We appreciate the great review and looking forward to help you.

Your kind words mean a lot to us and we will make sure to continue providing the best service possible. Thank you for choosing us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team