Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and raise average order value through features like bundle discounts and pop-up reminders. Its pricing model is seen as fair, charging more only when merchants sell more. The support team is recognized for their quick response and assistance, offering live chat and screen-sharing for complex issues. The app is also praised for its customization options, translation feature, and user-friendly design.

March 16, 2022

I'm very happy with the application, I've been looking for an upsell app for a long time, but this one is really good.

Zubček
Slovakia
About 2 months using the app
UFE - Upsell Funnel Engine replied March 17, 2022

Hi, Your words made our day. Thank you so much for the time to share your feedback on our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

September 6, 2020

I rarely give reviews but I find it even rarer to find such high-quality apps that do just what they describe without charging extra fees.

powerana
United Kingdom
About 2 months using the app
Edited November 5, 2021

Amazing app and great customer service!! Very easy to use and it is so efficent to use it to increase AOV.

Giftshop Custom
United States
About 2 months using the app
UFE - Upsell Funnel Engine replied November 6, 2021

Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.

If in need of further help please contact us at support@helixo.co or via our in-app chat.

We are always happy to help.

- Sarah, Customer Support Advocate

April 1, 2023

Ottima assistenza, inizialmente avevo dei problemi con la posizione del widget, ma dopo l'assistenza ha risolto tutto in un lasso di tempo breve.
Consiglio questa applicazione anche per questo motivo.

Best Pets
Italy
About 2 months using the app
UFE - Upsell Funnel Engine replied April 1, 2023

Grazie per aver condiviso la tua esperienza positiva con il nostro team di supporto! Siamo lieti di essere stati in grado di risolvere rapidamente il problema riscontrato con il widget e che il nostro supporto sia stato in grado di fornirti l'assistenza di cui avevi bisogno.
Non vediamo l'ora di continuare a servirvi e di fornirvi il miglior supporto possibile.
In caso di ulteriori domande, contattaci all'indirizzo support@helixo.co o tramite la nostra chat in-app. Siamo sempre felici di aiutarti.

-Team di supporto Helixo

September 3, 2020

Very good customer service. Nice app. The appearance is quite pretty. A lot of functions, It is very impressive

Home Greed
Canada
About 2 months using the app
May 6, 2021

Sara was polite and got the job done quickly. She made sure to provide me with accurate steps to get the issue resolved. She was very patient.

KralSu Sink and Faucet Supplies
United States
About 2 months using the app
March 18, 2021

This is the first review i've felt compelled to write. Upsell apps are a dime a dozen, but I found what separates UFE is their support (special thanks to Sarah!) and customization. The integration & customization options in-app are extremely flexible. We were able to integrate & match to our style guidelines quickly and easily. Not only that, but they introduced several USEFUL new features in the short space of time we were in our trial period. Highly recommended.

Shifting Senses
United States
About 2 months using the app
Edited July 22, 2020

I recently started using the Upsell Funnel Engine app, and all I have to say is that it's amazing! It's super clean and easy to use. The possibility to track your funnels is amazing, helps a lot to see what works and what doesn't. I also offers to do A/B tests of different offers at the same time to see what converts the best. AND IT'S FREE! I love it! Totally recommended.

Trender
United States
About 2 months using the app
UFE - Upsell Funnel Engine replied July 22, 2020

Awesome! That review made our day 😍 We love to support every single merchant personally to achieve what they want, I am glad that I could do it along with our team 🤗

- Sarah, Helixo 👩‍🦰

November 29, 2019

I used this APP to help me do some upsell, and it works great! The customer service is also great! Thanks! Highly recommend! By the way, I took one hour to find this amazing APP!

Snowwolf Wear
China
About 2 months using the app
December 4, 2021

Ich habe meine Upsell funnels implementiert - es gab ein, zwei kleinere Probleme, die schnell behoben wurden! Kann ich nur empfehlen, da Funnels sehr einfach zu erstellen sind. Ich hatte mehrere andere Tools getestet - diese waren aber ungleich komplexer zu bedienen. Wer also einfach und schnell ansprechende Funnels implementieren will, ist hier genau richtig

BLTZR WRNR
Germany
About 2 months using the app
UFE - Upsell Funnel Engine replied December 4, 2021

Thank you so much for such a great review. Your words really inspire us to keep going. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate