Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and raise average order value through features like bundle discounts and pop-up reminders. Its pricing model is seen as fair, charging more only when merchants sell more. The support team is recognized for their quick response and assistance, offering live chat and screen-sharing for complex issues. The app is also praised for its customization options, translation feature, and user-friendly design.

Edited August 31, 2021

La aplicación es genial, sobre todo si usas COD (contra reembolso) y cuentas con tu Stock, es genial en los Cross sell , Gracias recomendada

Manga Store Colombia
Colombia
19 days using the app
UFE - Upsell Funnel Engine replied August 31, 2021

Muchas gracias por esta maravillosa reseña. Comentarios como este realmente nos mantienen motivados para mantener nuestros esfuerzos para mejorar nuestros servicios.
Si tiene más problemas o si necesita ayuda con nuestra aplicación, no dude en contactarnos en support@helixo.co oa través de nuestro chat en la aplicación.

-Sarah, defensora de atención al cliente.

November 22, 2021

I think this software is very easy to use, the customer service is very good, it is very convenient to communicate, and it also beautifies our shop a lot

Pettpro
Hong Kong SAR
19 days using the app
UFE - Upsell Funnel Engine replied November 26, 2021

Thank you so much for such a great review. Your words really inspire us to keep going. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Nikitha, Customer Support Advocate.

Edited July 9, 2020

If u have any previous upsell app just delete it and install this app right away. Your search for upsell app ends here. This app is simply awesome and every other app fails in comparison to it. The features are omg, I'm short of words. Plus the lightweight and CDN stuffs, superb. Let's not forget the customer support, 100% awesome. I am super excited I stumbled upon this app. Stop wasting time and install this app right now, u won't regret it. End of discussion.

ComboWise
Nigeria
18 days using the app
UFE - Upsell Funnel Engine replied July 10, 2020

Wow! Wow!! Kickass feedback that made our day 😍 Really appreciate your keen interest in our app 😇 Thank you so much for giving us the motivation to hustle hard to support merchants like you 🤩

- Sarah, Helixo 👩‍🦰

November 21, 2019

I just started using this app and I love it. It is very easy to use and has some great features. I had a couple issues and support was very kind and quickly helped me to resolve those issues. I would definitely recommend this app.

My Yoga Zone
Canada
18 days using the app
September 1, 2021

實在很難找到可以符合台灣電商環境的 upsell app, 而且服務非常好迅速解決問題,大推~~~~
不管是從消費者看得到的介面和和設定的頁面可調整的範圍非常廣泛,客服人員幾乎 24 小時都在線協助解決問題

innfact Taiwan
Taiwan
17 days using the app
UFE - Upsell Funnel Engine replied September 1, 2021

我們很高興聽到您喜歡我們的應用程序。這正是我們繼續前進所需要的推動力。我們將努力為您提供我們最好的服務。如果您需要我們的應用程序的任何幫助,請隨時與我們聯繫。

通過 support@helixo.co 或通過我們的應用內聊天與我們聯繫。我們總是樂於提供幫助。

-莎拉,客戶支持倡導者。

February 15, 2021

Very professionnal extension, the support team helped me a lot when I was having issues, the answer time was under 2 minutes, fantastic !

Maison Cuisinas
France
16 days using the app
Edited August 13, 2020

The app works great on my entirelyzen.com website and their customer service is outstanding! I highly recommend their apps!

Entirely Zen
United States
16 days using the app
Edited November 5, 2019

I used this app, I rate the application very well, it is functional. Support helps with configuring the application very quickly.

procare4you
Poland
16 days using the app
UFE - Upsell Funnel Engine replied November 6, 2019

Thank you for taking time to review our app. We're so happy that our app and service could do wonders for you.

Huge Thanks From
Team Helixo Co

June 1, 2021

Fast and phenomenal support. Easily answers questions and genuinely wants to find a solution for every problem.

byFormica Ant Products
United States
16 days using the app
UFE - Upsell Funnel Engine replied June 6, 2021

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. This is more fuel for us to keep moving forward.

Please contact us at support@helixo.co or via our in-app chat for help.

-Sarah, Customer Service Executive.

July 31, 2021

Great app, UI looks good and highly customisable. Nikitha gives the best customer support! She reviewed my store and gave some really great advises. She also spotted a issue with the checkout page (probably caused by the custom theme I use) and have her team fixed it in half an hour. That was amazing! Keep up the good work!

Chubby Elephant
Australia
16 days using the app
UFE - Upsell Funnel Engine replied July 31, 2021

It was my duty to go an extra mile to help merchants like you to increase the sales! 😊 Also, thank you for writing this awesome review without even asking it, really appreciate that 🤩

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Nikitha, Customer Support Advocate