Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and raise average order value through features like bundle discounts and pop-up reminders. Its pricing model is seen as fair, charging more only when merchants sell more. The support team is recognized for their quick response and assistance, offering live chat and screen-sharing for complex issues. The app is also praised for its customization options, translation feature, and user-friendly design.

September 1, 2020

Amazing! It started to work well within 24 hours of the initial installation. We are using it on a few products, as I believe in testing everything to ensure that it meets our customer's high expectations of us.

instaVape Australia
Australia
2 days using the app
September 20, 2020

Customer support is super quick. I highly recommend the App! After a few minutes they fixed my problem.

PORTHY
Germany
2 days using the app
January 29, 2022

I just uploaded the application on my shop and I have to say that the chat support is incredibly competent !

Chamisae
France
2 days using the app
UFE - Upsell Funnel Engine replied January 30, 2022

Thank you so much. Your words really made my day.
Feel free to contact us in case you need further assistance.

Please contact us at support@helixo.co or via our in-app chat. We are always here to help you.

- Nikitha, Customer Support Advocate.

January 19, 2023

I tried more than 10 upsell & cross sell apps, I love this one, the functions and the designs are the best. The service is also the best. BEST APP!

North Home
Canada
2 days using the app
UFE - Upsell Funnel Engine replied January 19, 2023

"We appreciate you taking the time to share your positive experience with us. Your kind words mean a lot to our team and we're glad we could provide you with the service you deserve. Thanks for choosing us and we hope to see you again soon."
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 31, 2020

I have been testing it for my shop, I liked it very much but found something that needed to be improved for my needs, I contacted support, Sarah was very fast to answer, and very patient, she understood my needs and talked with the team, she even got an ETA for the enhancement I need, and I haven't even signed up to the service. I will do it right now.

Curso ENARM ALFILMD® - Los mejores cursos ENARM
Mexico
2 days using the app
November 27, 2019

Amazing app, easy to use and you can modify a lot of things doing it super efficient for your store, and also a great customer support!!! Recommended

Steffan Gonzi
Spain
2 days using the app
Edited November 20, 2020

j'adore ils sont super service aide rapide, appli claire pour débutant au top
merci beaucoup. je recommande

SHOP-BORDE
France
2 days using the app
October 10, 2020

To help me install the app I had a very pleasant, patient, and responsive person named Sarah! Good customer support!

Hiveràlaise
France
2 days using the app
February 16, 2022

As a new user to the app, first impressions have been great so far. I hope it sustains! There are multiple options to enable different types of product bundles and offers.

Now & Zen
India
2 days using the app
UFE - Upsell Funnel Engine replied February 16, 2022

Thank you so much for sharing your first experience with our app. We really appreciate you being a customer. We’re here for you anytime.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

July 18, 2021

Great app, amazing customer support. Super fast and detailed responses. I was able to set the app up very fast thanks to the support. Recommend.

Aestete
Ukraine
2 days using the app
UFE - Upsell Funnel Engine replied July 18, 2021

Glad that I could help you, always happy to help merchants like you 😊 Thank you so much for sharing your valuable feedback.

In case of further issues please contact us through our in-app chat or at support@helixo.co

- Sarah, Customer Support Advocate