Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and raise average order value through features like bundle discounts and pop-up reminders. Its pricing model is seen as fair, charging more only when merchants sell more. The support team is recognized for their quick response and assistance, offering live chat and screen-sharing for complex issues. The app is also praised for its customization options, translation feature, and user-friendly design.

July 18, 2021

Great app, amazing customer support. Super fast and detailed responses. I was able to set the app up very fast thanks to the support. Recommend.

Aestete
Ukraine
2 days using the app
UFE - Upsell Funnel Engine replied July 18, 2021

Glad that I could help you, always happy to help merchants like you 😊 Thank you so much for sharing your valuable feedback.

In case of further issues please contact us through our in-app chat or at support@helixo.co

- Sarah, Customer Support Advocate

June 27, 2020

Unfortunately, to date, it is not useful for the multilingual shop, so I cannot use it. I'm so sorry. I hope they can solve this problem in the future. If you have a single language shop, it is very good.

Abalata
Mexico
2 days using the app
UFE - Upsell Funnel Engine replied June 27, 2020

Thank you so much for the honest feedback 🥰

We do support translation for one language at the moment, but we will surely implement translation for multilingual shops like you in the upcoming update releases. 💪🏻

- Sarah, Helixo 👩‍🦰

April 19, 2022

Très bon travail de la part de Sarah !
L'application est plutôt complète mais pourrait néanmoins adapté son option gratuite.

wirecharg
France
About 2 months using the app
UFE - Upsell Funnel Engine replied April 21, 2022

Merci beaucoup. Nous prendrons votre suggestion en considération.

Si vous avez besoin d'aide supplémentaire avec notre application, veuillez nous contacter à support@helixo.co ou via notre chat intégré à l'application.

- Sarah, avocate du service client.

Edited September 19, 2020

So easy and helpful tool and in doubt the support team is wonderful! Easy setup and configuration. Many possibilities to upsell!

MiCleo&Co
Spain
2 days using the app
August 24, 2021

My bundles were showing $ instead of € ... after trying everything, i was stocked and the team fixed it up very quickly.. i can go back to work now .. many many thx to Sreeshankar from Ernakunam / India... this guy is so nice and understood everything right away ... a real pleasure .. thx to you man ..

HAZAK.fr
France
1 day using the app
UFE - Upsell Funnel Engine replied August 24, 2021

This review really made my day. Thank you so much for the mention. But all credit goes to my team for the prompt issue resolution. We shall work hard to make our services better for you.

We have our next major update all set to release in the near future. We hope you will like the new additions.

Thank you for being a great customer to us.

If you need more assistance please contact us at support@helixo.co or via our in-app chat. We are always here to help you.

- Sreeshankar, Customer Support Advocate.

March 14, 2021

Great app. it helped me to improve my conversion rate a lot. Customer service is AMAZING! fast and very helpful .
I recommend this app to everyone!

Bella Vida
Israel
1 day using the app
August 8, 2020

This app is really easy to set up and very flexible. For the moment the app does not fit 100% of my needs but I tchated with one of the 2 self-funded team. She was very kind and will test features to improve the app very soon. Thank you for this reactivity.

My Lil'Angel
France
1 day using the app
September 18, 2020

Sarah is very helpful and assists us very well during the setup. It is a great app and I encourage you to give it a try. Thank you very much.

Village Grocer M-City
Malaysia
1 day using the app
September 30, 2021

Its very good app with a lot of necessary options for upsell. Fast customer services. I got a problem and knock customer services , They solve my problem in a minute

Designzilla
United Kingdom
About 1 month using the app
UFE - Upsell Funnel Engine replied September 30, 2021

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

- Sarah, Customer Support Advocate

January 12, 2023

Sara from the support is amazing. Great app, bundle looks very nice. Free trial is perfect for little companys

ComicKing
Germany
1 day using the app
UFE - Upsell Funnel Engine replied January 14, 2023

We’re really grateful and appreciate you taking the time to share your rating with us.

We’re glad that you enjoyed our support also.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team