Reviews (1,096)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.
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As a new user to the app, first impressions have been great so far. I hope it sustains! There are multiple options to enable different types of product bundles and offers.
Thank you so much for sharing your first experience with our app. We really appreciate you being a customer. We’re here for you anytime.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
Great app, amazing customer support. Super fast and detailed responses. I was able to set the app up very fast thanks to the support. Recommend.
Glad that I could help you, always happy to help merchants like you 😊 Thank you so much for sharing your valuable feedback.
In case of further issues please contact us through our in-app chat or at support@helixo.co
- Sarah, Customer Support Advocate
Unfortunately, to date, it is not useful for the multilingual shop, so I cannot use it. I'm so sorry. I hope they can solve this problem in the future. If you have a single language shop, it is very good.
Thank you so much for the honest feedback 🥰
We do support translation for one language at the moment, but we will surely implement translation for multilingual shops like you in the upcoming update releases. 💪🏻
- Sarah, Helixo 👩🦰
So easy and helpful tool and in doubt the support team is wonderful! Easy setup and configuration. Many possibilities to upsell!
My bundles were showing $ instead of € ... after trying everything, i was stocked and the team fixed it up very quickly.. i can go back to work now .. many many thx to Sreeshankar from Ernakunam / India... this guy is so nice and understood everything right away ... a real pleasure .. thx to you man ..
This review really made my day. Thank you so much for the mention. But all credit goes to my team for the prompt issue resolution. We shall work hard to make our services better for you.
We have our next major update all set to release in the near future. We hope you will like the new additions.
Thank you for being a great customer to us.
If you need more assistance please contact us at support@helixo.co or via our in-app chat. We are always here to help you.
- Sreeshankar, Customer Support Advocate.
Great app. it helped me to improve my conversion rate a lot. Customer service is AMAZING! fast and very helpful .
I recommend this app to everyone!
This app is really easy to set up and very flexible. For the moment the app does not fit 100% of my needs but I tchated with one of the 2 self-funded team. She was very kind and will test features to improve the app very soon. Thank you for this reactivity.
Sarah is very helpful and assists us very well during the setup. It is a great app and I encourage you to give it a try. Thank you very much.
Sara from the support is amazing. Great app, bundle looks very nice. Free trial is perfect for little companys
We’re really grateful and appreciate you taking the time to share your rating with us.
We’re glad that you enjoyed our support also.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
-Helixo Support Team
Hello there, The app is really easy to use and comes with a lot of features and the customer service is on point :D