Koala Free Gift BOGO Upsell
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I'm sick of this company. I already pay $599 per year for Upsell Koala. The purpose of the app is to offer upsells to my customers. Now they want me to get a SEPARATE app for a SEPARATE subscription just to be able to do a BOGO upsell. That's ridiculous. I'm unsubscribing from both just because I don't like being taken advantage of.
Hello,
Thank you for your review. We are keen on improving your experience. We are really looking forward to talking to you or receiving more feedback via email.
Looking forward to hearing from you.
Regards,
Koala Gift team
Very misleading. Says 14 day trial, obv most do so that you can test, but it actually pretends to give you a 50% discount to the actual monthy price it says on Shopify and will charge right away. Was willing to test it out for a few days and then if it works to pay for the year but the fact it tried this bait and switch makes me cancel and go elsewhere.
The free gift was not applied to my orders correctly. As a result, I had to issue refunds to customers, and some did not complete their orders because they were being charged for the free gift. I received numerous complaints. I do not recommend using this app
Hello,
Thank you for your review. We are keen on improving our free application. We are really looking forward to talking to you or receiving more feedback via email.
Looking forward to hearing from you.
Regards,
Koala Gift team
was great then they messed it all up
Hello,
Thank you for your review. We are keen on improving your experience. We are really looking forward to talking to you or receiving more feedback via email.
Looking forward to hearing from you.
Regards,
Koala Gift team
It was free but now you need to pay to use it
Hello,
Thank you for your review. We are keen on improving your experience. We are really looking forward to talking to you or receiving more feedback via email.
Looking forward to hearing from you.
Regards,
Koala Gift team
wasted so much time time trying to get this to work
Hello,
Thank you for your review. We are keen on improving our free application. We are really looking forward to talking to you or receiving more feedback via email.
Looking forward to hearing from you.
Regards,
Koala Gift team