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This app just broke my store. I delete it from apps, but it does not remove files or codes from the theme.
Hi there, sorry to hear you ran in to some issues. To remove our app from your theme, simply use the "Uninstall" button in the main menu of the app. Apps lose access to your theme when you delete them and so automatic uninstall needs to happen before you delete the app.
We'd be happy to help you resolve this. It appears you haven't yet contacted our support for assistance. Please contact our friendly support staff at support@propelcommerce.io, and we'll be happy to help.
PLEASE READ!!! I have been building Shopify stores for the past three years and this is by far the WORST app I have ever used. The upsell portion of this app is full of errors. The upsell app allows customers to take the original item that out of their cart and STILL get the UPSELL product discounted or FREE. I almost lost $13,000 in product today because of this. There is a new small check box in the settings that you have to MANUALLY apply to prevent this. Take it from an expert - I recommend staying FAR away from this app
Hi there - we're sorry to hear about what happened, however we must correct some inaccuracies in this review. Bundle Enforcer is not a new feature nor is it hidden. It's an entire section near the top of the Settings page and was added in late 2019. As our support agents have mentioned, simply enable Bundle Enforcer to prevent similar situations in the future.
Nightmare! I installed the Free plan (1 offer limit) on Debut theme and created one BOGO offer, as they say I could. Always problems and bugs, we exchanged over 10 emails, when they were fixing something, something else was bugging. Finally they came with an email saying that "Our discounted upsells are only available for paid plans :)" and when I told them that BOGO offer is on their list they send me another email saying "Our app doesn't yet have that feature". Very-very buggy app and worse: totally unprofessional business behaviour. Wasted time for me.
I'm so sorry that our support staff didn't convey to you sooner that discounted upsells are only available on paid plans. The pricing plans listed on the app store page do mention that discounted offers are a paid feature, however I know that's easy to miss. Upsell Now can do BOGO, however you'd need to be on a paid plan to access that.