Reseñas (18)

Calificación general
4,2
Recuentos por nivel de calificación
  • El 83% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 11% de las calificaciones son de 1 estrellas
31 de mayo de 2021

Been great so far! I needed a post-checkout pop-up that could support a subscription product and this was the only app able to do it! Ryan was great at making sure it was set up and running right for us. Cheers

Adrenaline Offroad Outfitters
Canadá
5 meses usando la aplicación
16 de febrero de 2022

I used the apps to promote my collection and catalog products also on my website to clienteles who come to my page as potential buyers/shoppers.

Sharon Rose Stop Shop No1 Inc
Estados Unidos
3 meses usando la aplicación
Fecha de modificación: 8 de abril de 2024

BEWARE! Had the wizard turned on for a few hours and lost a customer because the screen turned black when she went to checkout and couldn't get out of it. She abandoned her cart and never came back. I immediately turned it off and have not had it back on since.

Today I got a strange auto generated email that they did not have any information on the customer requesting their data be removed. I have not had a customer ask to have their data removed. They stated it was to comply with GDPR, however, I do not sell internationally and GDPR does not apply to my business.

When I emailed them saying I do not have it turned on, and have not besides a couple of hours the first day, I asked what was going on. They gave me a generic non-answer. Seems really fishy to me.

I told them I didn't trust what was happening and that I'm uninstalling the app. Their own employee, Sergey, told me "Sorry, uninstall."

HandCraft Skincare
Estados Unidos
Alrededor de 2 meses usando la aplicación
Upsell Wizard respondió 8 de abril de 2024

Dear HandCraft Skincare,

Thank you for your feedback, and we're sorry for any confusion caused. We receive automated personal information erasure requests from Shopify and respond with an automatic email explaining that our app does not store personal information, thus no action is taken.

We're committed to providing a smooth experience and would be grateful for the chance to resolve the checkout issue. Please allow us to discuss this with you in more detail and earn back your business. You can reach us directly at team@upsellwizard.com.

Warm regards,
The Upsell Wizard Team

27 de mayo de 2021

I cannot say enough great things about this app. It was easy to use and extremely effective for me. I was unsure initially, about how the upsells would work in the Caribbean market, but the app made this process seamless.
I highly recommend it.

Scents of Tobago
Trinidad y Tobago
Alrededor de 2 meses usando la aplicación
Upsell Wizard respondió 27 de mayo de 2021

Thanks for the kind words and feedback. It's our pleasure! Please let us know if you need anything along the way. We've got some new features in the pipeline that we're excited about, so there's more to come.

22 de marzo de 2024

These guys have been extremely helpful in getting this app set up and working for us in a very short time.

Little Dreamers Club
Estados Unidos
10 días usando la aplicación
24 de octubre de 2023

I've got to give major props to the Upsell Wizard team! I've tried a bunch of upsell solutions before, but this one is a game-changer. It's also very affordable compared to other upselling apps.The setup was very easy, and we got our first sale within 30 minutes. It's already paid for itself and we're just getting started. I've been using the post-purchase upsell option and that one-click upsell feature after a purchase is legit. I've also set up a couple of upsells that pop before customers even hit the checkout, and every offer I've created thus far is profitable. Oh, and shoutout to their support team. Ran into a tiny hiccup (totally on my end), and they were on it. Super helpful. If you're running a Shopify store and aren't using Upsell Wizard yet, you're AOV (average order value) could be higher. Give it a try, highly recommend.

Myster
Estados Unidos
11 días usando la aplicación
29 de junio de 2022

I looked at quite a few upsell apps before installing this one. I was initially intending on using a very popular one. They have a lot of reviews - and a high rating, but checking the bad reviews they were pretty horrible and very recent. I checked some other apps, again thousands of reviews, high ratings, but the bad reviews, while far less than positive reviews, were horror stories and recent. Those problems are often user generated, but when there's a consistent thread of similar complaints it gets you worried. Then I checked out Upsell Wizard - a much newer product with the number of reviews one would expect from a new app. Normally I wouldn't take a chance on a new app, but there was one review from one of your customers that really sold me. It was too detailed to be a fake review. I didn't see anything that positive with any other app. And I figured with a new company maybe they'll be easier to deal with, more helpful. I'm really glad I did because so far I do really like the app. It's easy and works great. Customer service has been awesome. As good as it gets. And the price is good. App costs really pile up. I would recommend this app to anyone needing an upset function for their site.

Savage X Lacrosse LLC
Estados Unidos
Alrededor de 13 horas usando la aplicación
15 de febrero de 2023

Im not here to have my time wasted. App says it supports multilanguage.
It does not, it only has the dashboard in multiple languages.
Misleading - change your listing and ill change my review.

Languages - this is the issue.

English, Chinese (Simplified), Danish, French, German, Italian, Korean, Spanish, Swedish, and Hindi

WUKA EU
Reino Unido
23 minutos usando la aplicación
Upsell Wizard respondió 16 de febrero de 2023

Thank you for your feedback regarding the language support in our app. We apologize for any confusion that may have arisen.

To clarify, our app does not explicitly mention multi-language support in our app listing. However, we do support multiple languages in the back end of the system, and our app allows for customizing the front-end language by editing the text in the widget, although it only supports one language at a time.

We appreciate your feedback and are committed to improving our app. If you have any further questions or concerns, please don't hesitate to contact us.

Thank you for your understanding.

Best regards,
Upsell Wizard Team