SellUp ‑ Upsell & Add ons , 176 recensioner
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Customer Service is top-notch! The app worked right out of the gate but then I made a coding mistake, they came in and fixed it ASAP, and now it's working great!
Highly customisable, easy to use and a great support! I love how you can pick on which page the upsells will kick in (i.e. cart, post purchase etc.).
When contacting support regarding a collection page feature change on the update, Dan from the support team addressed the issue to the developers and kept me in the loop. Within five hours he was able to let me know that the developers had resolved the issue and updated me with a photo of future update plans.
This app is super easy to navigate! Also very helpful for up-selling products! Would definitely recommend.
update 8/17/20 - the people at UPSELL contacted me and took initiatives to fix my problem and it's now working awesome. Wish someone had either emailed me to tell me that SELLUP is the same as LAUNCHTIP because that's the name of the software requesting access to my account. Was I supposed to know that? not sure.... But my issue is solved, so I'm happy. It works great.
the original review:
I like this, but it's only viewable on desktop. my pop-up displays weird showing up two times in a row. the "add an item" is not viewable on mobile either and since 60% of my buyers are on mobile, this takes out a huge opportunity. I emailed support and nobody bothered to answer. i definitely don't like using apps where there's zero support. looking for an alternative now
Hey Janine. I have your support ticket marked as pending and had sent an access request. Unfortunately you declined this. In order for us to fix this issue which is limited to your store (works fine on mobile, issue is on your theme/app config) we require access. I have resent this in a last ditch effort. Kind regards, Dan.
Great app, and support is very quick and helpful. Worth the fees you pay, we make a good profit off the back of the app. Thank you, team.
It works well with our needs. I recommend this app thank you. Need a 100 characters to validate review
We have yet to really utilise the app because we had a little coding issue but Dan was able to sort it super quick and was a pleasure to work with! Looking forward to seeing some results!
This app is great, had to tweak the UI quite match it with ours but nice way for customer to get motivate them to add a product to cart.
Its really easy to use. straight to the point. Goes great with my store and is beginner friendly. Love this app