Samlet vurdering
5
Antall per vurderingsnivå
  • 98 % av vurderingene er 5 stjerner
  • 2 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 0 % av vurderingene er 1 stjerner
12. mai 2022

The application is great to increase our turnover by 8.6% in just one month, the algorithm is good but we prefer to use manual offers.
overall we are super happy very easy to work very good custom support

InaEssentials Ελλαδα
Hellas
Over 1 år bruker appen
27. juni 2022

Great app so far. Was pretty straightforward to setup. Support was super fast on my questions as well. Looks like it will work perfectly for my business and can't wait to see the results.

DIY Training Center
Canada
Rundt 1 år bruker appen
Redigert 4. mai 2023

The best customer support in the world! They reply super quickly! No words.. The best post purchase upsell app!

Spartan Ice Bath
Bulgaria
12 måneder bruker appen
Redigert 2. januar 2023

I have now edited my review into a 5-star review because Vanga was able to quickly resolve the issue I wrote about in my original 3-star review below. I have now re-enabled the application and it has continued to bring in results.

Thanks to their great customer service and technical talent, I can continue to say that this is the best Upsell/Post-Purchase application we've ever used.

Keep up the great work!

--------------------------

The best post-purchase upsell/Thank You page offers application we've come across... until we noticed that the Thank You page automatic offers show customers the SAME product that they JUST purchased... for a discounted price.

Customers then CANCEL their original order and purchase the same product for a discounted price using Vanga's Thank You page automatic offers. This is a fundamental issue with the logic of the Thank You page offers which cuts into product margins and adds extra admin for stores, unnecessarily.

Vanga's competitors already automatically remove showing the same product in their Thank You page offers.

We spoke to Vanga's customer service about this issue. Unfortunately, there is no solution for this on the horizon at the moment, and we have been advised to:

1) Create Manual offers PER product to avoid this problem, which is not practical for us at scale.
2) Remove automatic discounts from the Thank You pages (which we feel defeats the point).
3) Exclude products from being upsold (which would mean we would have to exclude every product in our store?).

We have had a very fantastic experience with this application until running into this fundamental problem, so we advise both Vanga and multi-product stores to consider this feedback strongly, to avoid customers canceling orders upon seeing the same discounted product on the Thank You page offers as the ones they've already ordered.

Hoping for a resolution soon! Will be disabling this application until then.

nightcity clothing
Storbritannia
7 måneder bruker appen
Redigert 5. november 2022

I used this app and help me a lot and has great customer support! I recommend this app to every seller which wants to increase AOV and profit in-store! 22% CR

PiPPiN
Storbritannia
6 måneder bruker appen
Redigert 4. mars 2023

Great app with an excellent ROS 14% and conversation rate both on the cart (14%) and the post-purchase upsells (7%)

The support team are responsive and has worked hard to accommodate our needs which admittedly tend to push the boundaries of what Vanga offers.

This is fast becoming one of our recommended apps with ROAS and conversion numbers like this it's hard not to be impressed!

We Print Miniatures
Storbritannia
4 måneder bruker appen
10. mai 2022

Très content de cette application vous pouvez personnaliser l'Upsell, l'interface est simple d'utilisation et surtout ça fonctionne bien en matière de vente ! L'assistance répond rapidement, je recommande :)

Horalight
Frankrike
3 måneder bruker appen
Brio Commerce svarte 11. mai 2022

Nous apprécions les aimables paroles. Continuer à grandir avec Vanga! :)

19. november 2021

This is the best post-purchase app. Vanga started generating sales the same day I installed it. And the best part is that I don't have to do anything. Thank you guys and wish you all the best!

Babyshok
Bulgaria
Rundt 2 år bruker appen
Brio Commerce svarte 22. mars 2022

This means a lot to us! Thank you and keep stacking those sales with zero hassle!

5. november 2021

I used this app to discover which product on my store was the best to be on post purchase upsell, and the app did a great job.
It tested a lot of combinations and find out which product has the most %CR and % Profit Margin and generated us a lot of money.
Really easy to install (in few clics) and works well ! thanks a lot

Les Diamants de Paris FR
Frankrike
Over 1 år bruker appen
Brio Commerce svarte 22. mars 2022

We're happy the app worked so well for you, thank you for the awesome review!

28. mars 2022

Great app and very appreciated and reactive customer support ! We highly recommand to experience this on your store !

Libelté
Frankrike
7 dager bruker appen
Brio Commerce svarte 30. mars 2022

Thank you for the kind words, this means a lot to us! Hope your sales keep booming!