Yaco Progress Bar , 18 則評價

整體評分
4
各級評分數量
  • 78% 的評分為 5 顆星
    14
  • 6% 的評分為 4 顆星
    1
  • 11% 的評分為 3 顆星
    2
  • 0% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
    1
2024年3月18日

The app will appear to be setup and then suddenly stop working, yet they continue to take your money and don't reply to support requests. Do not recommend!

The Belly Ring Shop
澳洲
使用應用程式 大約1個月
Yaco Studio 已回覆 2024年3月19日

Thank you for taking the time to leave your review!

I'm very sorry and confused about the exprience you had.
We acknoledged your chat message and asked for details in 2 minutes.

We checked our progress bar on your shop and found the bug it seams you were talking about.
I sincerly apoligize for that.

It took us 3 hours to fix it since you first message. Then we sent you a second message asking for a confirmation from your side but we never get a reply since your very first message.

Sometimes merchants don't reply, we respect it.
Our chat system says you read all of our messages. We thought it was ok but it looks like you never got those messages.

We sent you the transcript of the conversation at your "info" email.
Please, could you check it?

We would love to give you a better experience with the app.

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